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Contact

Student Accounts

Physical Address:

Bruce M. Pitman Center First Floor, Room 125

Mailing Address:

875 Perimeter Drive MS 4250
Moscow, ID 83844-4250

Fall & Spring Semester Business Hours

Student Accounts Office
8 a.m. to 5 p.m.
Monday through Friday

Cashier's Window
8:30 a.m. to 4:30 p.m.
Monday through Friday

Summer Business Hours

Student Accounts Office
7:30 a.m. to 4:30 p.m.
Monday through Friday

Cashier's Window
8 a.m. to 4 p.m.
Monday through Friday

Phone: 208-885-7447

Fax: 208-885-9209

Email: acctrec@uidaho.edu

Hardship Withdrawals

In instances of hardship withdrawals, to encourage students to continue pursuing their education, the university issues financial credits based on the chart below, subject to the following terms:

  1. Financial credits are calculated based on the total tuition and fees charged.
  2. Financial credits are based on the effective date of the hardship withdrawal, as determined by the authorized university official or committee. However, the effective date for financial credit cannot be earlier than the date the student requests a hardship withdrawal. In instances where the effective date of a hardship withdrawal is before the date a student requests a hardship withdrawal, financial credits will be determined as of the date the student requests a hardship withdrawal.
  3. Financial credits may be used only by the student who was issued such credit. It is not transferable or assignable to others.
  4. Reduced fees arrangements, including, but not limited to, any reduced fees paid by individuals using the employee educational benefit, the employee spouse educational benefit, the employee dependent waiver benefit, the senior citizen waiver benefit, or any other institutional waivers are not eligible for financial credits.
  5. Special lab and course fees are non-refundable after the second week of the semester unless otherwise specified by the department charging the fee, and are also not eligible for financial credits.
  6. Applicable federal Title IV financial aid funds will be returned to the Department of Education based on statutory regulations. U of I policies and protocols regarding scholarships and institutional aid will also apply. Any financial credit received under this policy shall be automatically applied first to pay any debt owed by the student.
    1. When the results of the return of Title IV financial aid funds create an owing balance on the account, any financial credit will be automatically applied to the owing balance on the account. If there is still an owing balance after the financial credit is applied, the student will be billed, and the owing balance will be due within ten days of the billing date.
    2. When the results of the return of Title IV financial aid funds and scholarships create a credit balance on the account, the student will not be issued a refund, but rather a financial credit will be placed in a holding account to be used by the student to pay tuition and fees in future semesters. Once the student is registered and charged tuition and fees for a future semester, the student is responsible for requesting that Student Accounts apply the financial credit to pay tuition and fees posted on the student’s account.
  7. Any financial credit received under this policy will be valid for the following six semesters (with the summer counting as one semester). For example, if financial credit is received for the Spring 2023 semester, such financial credit must be used by the Spring 2025 semester.
    1. Students who are unable, for hardship reasons, to use the financial credit before it expires, may petition to request an extension of the expiration date using the appeal process described below.
  8. Students may appeal the refund of fees for Hardship Withdrawals. Appeals must be submitted to the Vice President for Finance and Administration (VPFA) or designee using the process outlined below. Students must provide the following criteria to support their appeal with sufficient documentation:
    1. Student appeals under this policy are limited to:
      1. Mistakes by the university in applying this policy.
      2. Requests for extension of financial credit expiration date.
      3. Exceptional circumstances.
    2. To engage in the appeal process, send an email addressing the requirements above to financial-appeals@uidaho.edu.
  9. Any time before the financial credit expires, a student who received a financial credit under this policy may elect to receive 50% of amount of financial credit in the form of a refund. To do so, students must fill out the Hardship Withdrawal Refund Election Form and provide it to Student Accounts before the financial credit expires. This election is final and cannot be reversed.

Students who withdraw in accordance with the regulations governing hardship withdrawals are entitled to the following financial credit of tuition and fees during the Fall and Spring semesters:

  1. Any withdrawal during the first ten days of the semester is treated as a regular disenrollment and is subject to the Tuition and Fee Refund Policy.
  2. When the effective date falls after the first ten days and within week 3 and week 4 of the semester, 75% of tuition and fees charged is credited.
  3. When the effective date falls within week 5 through week 8 of the semester, 50% of tuition and fees charged is credited.
  4. When the effective date falls within week 9 through week 12 of the semester, 25% of tuition and fees charged is credited.
  5. When the effective date falls within week 13 and week 14 of the semester, 10% of tuition and fees charged is credited.
  6. When the effective date falls within week 15 and week 16 of the semester, 0% of tuition and fees charged is credited.

Students who withdraw in accordance with the regulations governing hardship withdrawals are entitled to the following financial credit of tuition and fees during the Summer semester:

  1. Any withdrawal during the first three days of the semester is treated as a regular disenrollment and is subject to the Tuition and Fee Refund Policy.
  2. When the effective date falls after the first three days and within a week that corresponds to 25% or less of the term for that course, 75% of tuition and fees charged is credited.
  3. When the effective date falls within a week that corresponds to 25.1% to 50% of the term for that course, 50% of tuition and fees charged is credited.
  4. When the effective date falls within a week that corresponds to 50.1% to 75% of the term for that course, 25% of tuition and fees charged is credited.
  5. When the effective date falls within a week that corresponds to 75.1% to 87.5% of the term for that course, 10% of tuition and fees charged is credited.
  6. When the effective date falls within a week that corresponds to 87.51% or more of the term for that course, 0% of tuition and fees charged is credited.

Hardship Withdrawal

Hardship withdrawals allow a student to withdrawal from all coursework and are processed through the Office of the Dean of Students.

Learn about Hardship Withdrawals

Contact

Student Accounts

Physical Address:

Bruce M. Pitman Center First Floor, Room 125

Mailing Address:

875 Perimeter Drive MS 4250
Moscow, ID 83844-4250

Fall & Spring Semester Business Hours

Student Accounts Office
8 a.m. to 5 p.m.
Monday through Friday

Cashier's Window
8:30 a.m. to 4:30 p.m.
Monday through Friday

Summer Business Hours

Student Accounts Office
7:30 a.m. to 4:30 p.m.
Monday through Friday

Cashier's Window
8 a.m. to 4 p.m.
Monday through Friday

Phone: 208-885-7447

Fax: 208-885-9209

Email: acctrec@uidaho.edu