Student Health Insurance Program

If you have involuntarily lost employer-sponsored health insurance or Medicaid, you may enroll in SHIP after the enrollment deadline using the Qualified Late Enrollee Form. Documentation showing details of the qualifying event must be attached to the completed form and submitted within 30 days of loss of coverage.

Download the SHIP Qualified Late Enrollee Form (PDF)

NOTE: Adobe Acrobat Reader is required to download, open and sign PDF forms. Google Chrome is the preferred browser for PDF downloads. To sign PDFs using a digital signature in Adobe, please follow these steps.

If you do not meet the standard eligibility provisions for SHIP but would like to enroll, you may submit a Special Circumstance Enrollment Form. This form must be completed by the first day of each semester.

Download the SHIP Special Circumstance Enrollment Form (PDF)

NOTE: Adobe Acrobat Reader is required to download, open and sign PDF forms. Google Chrome is the preferred browser for PDF downloads. To sign PDFs using a digital signature in Adobe, please follow these steps.

Completed forms may be emailed to studentinsurance@uidaho.edu from the student's official Vandal email or return it to the SHIP office in the Student Health Building, room 101.

Electronic proof of insurance ID cards will be available through the UHCSR website once eligibility is loaded.

Creating an UHCSR account:

Before you can access your SHIP Insurance Card, you must first create an account through UHCSR's website.

Visit www.uhcsr.com/myaccount to create your UHCSR account.

Enter your name, date of birth and your school ID number or your U of I email address.

• When creating a My Account and using your U of I student ID number, remove the dash and add a zero at the end (i.e. 123-45678 becomes 123456780).
• If your student ID number begins with a “V”, remove the “V” and add a 9 to the end (i.e. V00123456 becomes 001234569).
• If you have both types of numbers associated with U of I and one number does not work, try your alternative number.

If you have any issues, call UHCSR at 800-767-0700 for further assistance.

Accessing your insurance card online:

Log into your online account at www.uhcsr.com/myaccount.

Once you log in, you can access your ID card, view coverage details, check claim status and view other plan information.

Accessing your insurance card through the Mobile App:

Download the Student Resources mobile app to access information on the go using the account you created above. Available on Google Play store and the App Store. Search for UHCSR.

Claims administration by: UnitedHealthcare Student Resources (UHCSR).

Underwritten by: UnitedHealthcare Insurance Company. Policy #2025-353-1/4

Eligibility and plan benefits are determined at the time of service or upon receipt of a claim. Claims incurred within the first four weeks of the semester, before eligibility is received, can be paid out-of-pocket or a manual update can be requested. See the "Using SHIP at the Beginning of the Semester" section above for more information on requesting a manual update.

During academic breaks, the claims administrator may be unable to confirm a student's eligibility prior to receipt of spring, fall or summer eligibility information.

In-network claims:

You can locate participating pharmacies and providers at www.uhcsr.com/uidaho and within My Account. The pharmacy network is UnitedHealthcare Pharmacy (Optum Rx).

Please note that you will need to present your Student Resources ID card (proof of insurance card) to the pharmacy/provider as they will need unique ID number created by Student Resources.

Out-of-network claims:

Insured individuals are required to pay the full price of prescriptions purchased and services rendered from non-participating pharmacies/providers.

Claims for reimbursement can be submitted to:

• UnitedHealthcare Customer Service
  • Call 1-800-767-0700
    • This toll-free phone number is available to call for plan benefits and claims status.
    • Customer Service agents are available Monday through Friday, 7 a.m. to 7 p.m. Central Standard Time (5 a.m. to 5 p.m. Pacific Standard Time).
• UnitedHealthcare Claims Center
  • Mail claims and documentation to: 
    Student Resources 
    PO Box 809025 
    Dallas, TX 75380-9025

Claims incurred within the first four weeks of the semester, before eligibility is loaded with the claims administrator, can be paid out-of-pocket or a manual update can be requested.

To request a manual update of SHIP eligibility during the first four weeks of the semester, send an email to studentinsurance@uidaho.edu stating your intention to remain enrolled in SHIP for the semester of your request (fall or spring). Include your full name, Vandal number and the name of the pharmacy or medical provider you are using.  

An email notification will be sent to your Vandal email when processing is complete, and you can fill your prescription or access medical services.

UnitedHealthcare Student Resources (UHCSR) provides a variety of health insurance resources for students on their online help center. Resources include a FAQ page, a glossary of insurance terms, a Health Insurance 101 course and helpful videos.

These resources can be accessed using your UHCSR account information at www.uhcsr.com/help-center.