Meet Our People
Contacting Human Resources
The Human Resources department supports the overall vision, goals and objectives of the University of Idaho by providing a wide variety of personnel services. Specifically, through the development, implementation and maintenance of policies, processes and programs, including the recruitment, development and retention of a competent, diverse and talented professional, academic and support personnel population.
The Department of Human Resources is comprised of an administrative office and three organizational units.
Executive Director of Human Resources
The Executive Director provides leadership in advancing the university’s strategic plan and giving managers the tools they need to attract, develop and retain a highly committed workforce. They provide guidance, oversee or actively manage employment services, benefit services, performance management, employee relations, classification and compensation, employment-related legal and risk management and professional development and learning.
Brandi Terwilliger, Director of Human Resources
Brandi provides direction, management and leadership to the HR functional areas and directly supervises or oversees Employment Services, Benefit Services and the front office staff. She acts as a liaison between HR and external constituencies to facilitate communication and to ensure the coordination of HR programs and services. Brandi is also responsible for the planning, implementing and administering of the university’s comprehensive medical, dental, life, disability, leave and other benefit programs.
Kirsty Pinchuk, Management Assistant
Kirsty coordinates and oversees front office customer service functions and also performs administrative tasks that support the operations of the Human Resources department. She oversees I-9 compliance and employee personnel and benefit records retention. She also performs tasks that aid customers university-wide, including PCN creation/maintenance, supervisor set-ups and campus directory modification access.
This position serves as the main front-end contact for the Human Resources department, providing customer service by phone, email and in person. This person verifies and processes I-9s, assembles employee personnel files, updates Banner with employee information, updates and grants modification access to the campus directory, serves as a liaison to the Benefits and Payroll teams and provides overall administrative support to the department.
Keith Copeland, HR Administrative Support Specialist
Keith serves as a front-end contact for the Human Resources department, providing customer service by phone, email and in person. He verifies and processes I-9s, assembles employee personnel files, updates Banner with employee information and provides overall administrative support to the department.
Robin Schumacker, HR Business Partner
Robin is responsible for working with the Provost's Office, President's Office, the Vice Provost for Academic Affairs, Auxiliary Services, Enrollment Management, College of Engineering and the College of Science
Kelli Sirotzki, HR Business Partner
Kelli Partners with the College of Natural Resources, College of Art and Architecture, College of Law, the University Research Office, College of Business and Economics, the College of Graduate Studies, and the University Library.
Amber Feldman, HR Business Partner
Amber is the contact for Facilities, the College of Education, College of Letters, Arts and Sciences, University Advancement and the Vice Provost for Student Affairs.
Vacant, HR Business Partner
This person works with the College of Agricultural and Life Sciences, Finance, Athletics, Infrastructure and Administration, Information Technology Services, UI Coeur d'Alene, UI Boise, and UI Idaho Falls.
The Business Partners provide generalist services (with specialist expertise) in a variety of HR areas and serve as the primary contact for their assigned colleges and departments. The primary areas of service and expertise are:
- Staff Position Classification, including reclassifications, desk audits and FLSA classifications.
- Staff Compensation
- Recruitment and Selection, including recruiting and sourcing candidates, helping search panel success, troubleshooting problems, legal and policy advice and interpretation.
- Performance Management, including setting expectations, PDP’s, corrective actions and process and risk management related to primarily staff performance management.
- Americans with Disabilities Act, reasonable accommodation requests for faculty and staff.
Other service areas include: Organizational restructuring, orientations, supervisor/management training, onboarding and separation of staff, equal employment opportunity and complaint investigations.
Myung Chun, Human Resources Specialist
Myung processes faculty, exempt, classified and student/temporary Electronic Personnel Action Forms (EPAFS) and provides customer service on the EPAF process by phone, email and in person. She trains departmental users in HR Query and EPAF processes. She updates the Banner system and ensures compliance with applicable laws at the state and federal level.
Theresa Nuhn, Human Resources Specialist
Theresa facilitates the entire recruitment process within PeopleAdmin. She works closely with department affirmative action coordinators and hiring managers to guide them through the recruitment process for faculty, staff and temporary postings. She answers questions regarding Employment Services, PeopleAdmin and employment at the university.
Shelby Hurn, Human Resources Specialist
Shelby coordinates the background check process for prospective and current employees and also processes unemployment claims for the university. She assists in the development and implementation of background check policies and procedures, provides training, and ensures compliance.
Dan Noble, Senior Financial Tech & Employment Services Technician
Dan handles the budgetary and financial processes in Human Resources. He monitors budgets, approves transactions, and aids in the EPAF application process. He ensures compliance with tax treaties and employment authorization for international employees, and also monitors and transmits data with the Employee Information System (EIS).
University of Idaho Benefits Center
Brandi Terwilliger, Director of Human Resources
Brandi provides direction, management and leadership to the HR functional areas and directly supervises or oversees Employment Services, Benefit Services and the front office staff. She acts as a liaison between HR and external constituencies to facilitate communication and to ensure the coordination of HR programs and services. Brandi is also responsible for the planning, implementing, and administering of the University’s comprehensive medical, dental, life, disability, leave and other benefit programs.
Abigail Dallas, Benefits Specialist - Leaves
Abigail is the Leave Specialist for the Benefits team. She advises and provides assistance on employee health and welfare benefits program. She aids in the administration of family medical leave (FML), short-term and long-term disability, workers compensation and COBRA. She also leads the Benefits Orientation for new hires.
Kendra Rathbone, Benefits Specialist- Eligibility / Leaves
Kendra specializes in benefit eligibility for employees. She advises and provides assistance on employee health and welfare benefits program and also audits benefits deductions. She aids in the administration of family medical leave (FML), short term and long-term disability, workers compensation and COBRA.
Judy Colbeck, Benefits Specialist - Retirement
Judy aids in the administration of all aspects of the university retirement plan. She conducts compliance reviews, audits retirement records, performs calculations and provides guidance and assistance on retirement issues in person, on the phone and through email. She provides assistance and audits records for the following retirement systems: PERSI, TIAA-CREFF, VALIC, FERS, CSRS and CSRS Offset, and the retiree medical program.
Kim Ridle, Benefits Specialist - Retirement
Kim handles retirement counseling and planning for classified employees and the processing of vendor payments. She conducts compliance reviews, performs calculations and provides guidance and assistance on retirement issues in person, on the phone and through email. She provides assistance and audits records for PERSI.
Mandy Brocke, Benefits Technician
Mandy is responsible for administering the employee benefit deductions process; responding to benefit-related questions and researching problems; training department users on Benefits online and assisting in benefit processing. She manages the vendor payment process, including claims, fees and ad hoc payments. Mandy also provides customer service support in resolving general and complex benefit issues.
Elissa Keim, Director of Professional Development and Learning
Elissa is responsible for the overall strategic design, development and implementation of employee learning and development solutions at the University of Idaho. She provides oversight of professional and skills development opportunities, development and delivery of leadership, and supervisory skill training, team building activities, facilitation services and individual, community and organizational training needs assessment.
Mandi Coulter, PDL Training Specialist
Mandi provides design and delivery for a variety of employee learning and development programs. Additionally, she coordinates and monitors the university’s Banner Training Program and assists in assessment of individual, community or organizational training and development needs.
Travis Gray, Learning Management Systems Coordinator
Travis provides support for the university's central employee learning record system. He is the primary point of contact for gathering employee learning and development records and generating related reports.
The Business Partner List provides a breakdown of the assigned colleges and departments for the Human Resources Business Partners.