When a VandalCARE Report is received, the student referred will often meet with one of our Case Managers. These professional staff members are highly trained in the resources available across campus and the community, as well as in mental health, academic skills, and other topics relevant to students. Meetings with them are friendly and caring and designed to help those who are distressed or struggling determine the best resources and plans for them. In addition to working with students, Case Managers are assigned to various departments and academic colleges across campus to provide support, training, and resources to those areas. Find out more about our Case Managers below.
Andrea Ingram (she/her/hers)
Office: TLC 232
Andrea holds a Master of Education degree in Counseling from Boston University and previously worked for 7 years in Conduct and Community Standards as the Student Conduct Officer at the University of Idaho. Andrea was an Army spouse of 21 years, moving 14 times and living overseas twice. She worked with Army Community Service in Family Advocacy, as the director of an alternative to incarceration program and as a certified personal trainer and running coach. Andrea’s passion is working with students and promoting self-advocacy and self-efficacy. She takes a holistic approach in meeting with each student and is eager to help guide them through their academic and personal journeys. Fun facts: Andrea has run 9 marathons and can drive a 26 foot UHaul! Andrea is most proud of launching her two daughters into adulthood and resides in Moscow (her hometown) with her husband and two beagles.
John Hennrich (he/him/his)
office: TLC 232
John holds a Masters of Science in Clinical Mental Health Counseling and is a nationally certified counselor. John’s professional experience includes group and individual therapy in the areas of trauma, domestic violence, anger management, substance abuse, depression, anxiety, and emotional regulation. John has spent his career working in higher education enrollment, academics, and vocational/career counseling. John also spent several years working as a clinician with criminal offenders under court supervision emphasizing cognitive skills development, conflict resolution, anger management, coping skills, and lifestyle balance. John’s work attempts to connect the physical, sociological, and psychological realms of an individual’s life by taking an existential approach using humor and logotherapy to identify meaning and ultimately reframe suffering. In addition to his professional passion and love of working in case management with college students, John’s other passions are drawing, outdoor activities, music, and spending time with his family. John resides in Moscow with his wife, two daughters, and son.