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U of I's web-based retention and advising tool provides an efficient way to guide and support students on their road to graduation. Login to VandalStar.

Verification Process

The personal health insurance information provided by students is forwarded to an auditor each semester for verification of compliance with the University of Idaho Health Insurance Requirement.

Students who are discovered to be uninsured or have insurance that does not meet the minimum requirements through the verification process will be enrolled in the U of I's Student Health Insurance Program and a semester charge will be placed on the student's account. The Student Accounts Office coordinates charges and billing for student accounts subject to the University of Idaho financial terms and conditions. Additional information can be found at Student Accounts.

Insurance Verification Failure

Verification failure may be for one or more of the following reasons:

  1. Policy was not effective on or before the first day of the semester OR on or before the first day of the calendar month following the first day of the semester.
  2. Policy is no longer in effect (coverage terminated).
  3. Coverage does not include benefits for emergency AND non-emergency services in the Moscow/Pullman area; OR area of program.
  4. Coverage does not include benefits for mental health AND prescription services.
  5. Auditor was unable to verify coverage due to incorrect or missing policy information.
  6. Coverage does not include benefits for injuries while participating in intramural, club or NCAA intercollegiate sports programs (if participating).
  7. International student—policy is not provided by their sponsoring government, is not active or does not included minimum required benefits.

If you received a notification of SHIP enrollment due to a verification failure:

  • You must provide updated policy information or proof of coverage meeting the minimum requirements to cancel SHIP enrollment.
  • A Health Insurance Information Form with updated policy information must be completed within 10 days to request a re-audit for the current semester. You may also attach documentation of coverage from the insurer confirming coverage is active and meets the minimum requirements.
  • Forms and documents can be sent to from the student's official Vandal email address, faxed to 208-885-1002 or dropped off in the Student Health Building Room 129. Please include your full name and Vandal number in your email or fax.
  • SHIP cancellation and a credit for medical insurance to the student account will be processed IF the new policy passes a re-audit or documentation of coverage meeting the minimum requirements is provided.

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To request a copy of the audit notes for your insurance record send an email to The email must be sent from your official Vandal email account and include your full, legal name and Vandal number.

Please note that audit details will not be given verbally to anyone other than the student. A written request is required for a copy of the auditor's notes.

Contact Us

Physical Address:
831 Ash Street, Room 129, at the corner of University Ave. and Ash St.

Mailing Address:
875 Perimeter Drive MS 4203
Moscow, ID 83844

Phone: 208-885-2210

Fax: 208-885-1002


Web: Student Insurance