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  4. BUL-1034

Customer Complaints: An Important Food-Safety and -Quality Opportunity

BUL-1034

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BY Janna Verburg-Hamlett

October 1, 2022

No one really likes to handle customer complaints, yet ignoring them might prove hazardous to your bottom line. Indeed, they can be a gold mine of information that, used shrewdly, improves your business’s performance. Learn the best practices of handling customer complaints as a food manufacturer in this four-page bulletin, particularly the basics of complaint management: setting up an effective communication stream to process collected data, finalizing trend reviews and converting the results into effective training and company outreach.

Related Topics

EntrepreneurshipBusiness management and marketingFood preparationFood safety

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  • BUL1034 - Customer Complaints: An Important Food-Safety and -Quality Opportunity

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