Michael McCollough
Michael McCollough
Professor of Marketing
Office
223 J.A. Albertson Building
Phone
208-885-7151
Email
Mailing Address
College of Business and Economics
University of Idaho
875 Perimeter Drive MS 3161
Moscow, Idaho 83844-3161
Areas of Expertise:
Services and service failure recovery, retail, service guarantees, and customer satisfaction/dissatisfaction.
Awards and Honors:
- Best Paper Awards, Summer Marketing Educators’ Conferences
- First Interstate Bank Advising Excellence Award, IBC Fellowship
- Ph.D., Texas A&M University
- MBA, Ohio State University
- B.S., Ohio State University