Jane Vandal
AI student engagement assistant
Jane Vandal is University of Idaho's AI-powered student engagement assistant and one of the newest members of the Vandal enrollment team. Jane helps prospective students, admitted students and families navigate the college journey by providing answers, guidance and support across admissions, financial aid, enrollment, academics and campus life.
Whether you're exploring U of I, applying for admission, reviewing financial aid options or preparing to enroll, Jane is here to help. Available 24 hours a day, 7 days a week, Jane provides quick answers and helpful guidance so students and families can move forward with confidence.
Jane works alongside University of Idaho admissions, enrollment and student support teams, extending their ability to serve students whenever and wherever questions arise.
Connect with Jane
Jane is available to support students and families whenever questions come up.
Chat
Look for Jane on University of Idaho Admissions and Financial Aid webpages. Simply click the chat icon to start a conversation and get immediate answers to your questions.
Call
Prefer to talk? Jane can assist over the phone and help answer common questions about admissions, financial aid, academic programs and enrollment.
Email and text outreach
Jane also supports students through university email, text messaging and phone outreach campaigns. These communications provide timely reminders, important deadlines and next-step guidance throughout the enrollment process.
Text messaging outreach follows university consent and communication guidelines.
What Jane can help with
Jane supports prospective students, admitted students and families throughout the college journey.
- Admissions requirements and application steps
- Application deadlines and next steps
- Scholarships and financial aid
- Academic programs and majors
- Housing and residence life
- Campus visits and events
- Orientation and enrollment
- Student involvement and campus life
- Tuition and cost of attendance
- Important dates and deadlines
- Connecting students with the right University of Idaho office
If a question requires personalized assistance or access to student records, Jane can help connect students with university staff.
Questions students commonly ask
Students and families frequently ask Jane questions such as:
- What GPA do I need to get into the University of Idaho
- What majors do you offer?
- How do I apply for scholarships?
- What does it cost to attend?
- What should I do after I apply?
- How do I schedule a campus visit?
- What housing options are available?
- What are my next steps after admission?
- When should I complete the FAFSA?
- How do I register for orientation?
Jane can answer many questions immediately and help guide students to the next step in their journey to becoming a Vandal.
Languages Jane supports
Jane can communicate with students and families in multiple languages, helping make University of Idaho information more accessible to learners around the world.
Supported languages include:
- English (United States)
- English (United Kingdom)
- English (India)
- Spanish
- French
- German
- Hindi
- Japanese
- Portuguese
Written conversations provide the strongest multilingual experience across chat, email and messaging interactions.
Built by Vandals, for Vandals
Jane was developed using University of Idaho websites, catalog information and institutional resources to provide accurate and helpful information.
To ensure Jane reflects the University of Idaho experience, more than 50 faculty, staff and campus experts contributed their knowledge, expertise and feedback during development. Jane has learned from more than 4,000 university webpages, catalog content and approved institutional resources. University staff continue to review, improve and expand Jane's knowledge to support students and families.
Human support when it matters most
Jane is designed to complement, not replace, the people who make the University of Idaho experience exceptional.
While Jane can answer many common questions immediately, some situations require individualized support, access to student records or specialized expertise. In those cases, Jane helps connect students directly with the appropriate university office or staff member.
A note about AI
Jane Vandal is an AI-powered assistant designed to provide accurate, helpful and timely information.
Jane's responses are informed by University of Idaho websites, catalog information and other vetted institutional content. While Jane can answer many questions independently, some inquiries require individualized guidance or access to student records and will be referred to a University of Idaho staff member.
University staff oversee Jane's knowledge, review content and continuously improve the experience to ensure students receive high-quality information and support.
208-310-7920
Strategic Enrollment Management