University of Idaho - I Banner
A student works at a computer


U of I's web-based retention and advising tool provides an efficient way to guide and support students on their road to graduation. Login to VandalStar.


AuxIT provides a variety of technical support services for Auxiliary Services employees and the students we serve.

  • Computer help
  • Network support
  • Web design and implementation
  • Programming

You may submit help requests to To request an Internet connection, please visit

Services Catalog

  • Personal account creation, access rights, and removal management
  • Group mail and folder access control

  • Ongoing support for servers and systems, both virtual and physical
  • Database backup, restore, updates, and maintenance
  • Product research and testing of potential new software and hardware solutions
  • Project management for system implementation and integration
  • Business process evaluation and improvement through technology

  • Network registration, setup, and troubleshooting for IP capable devices
  • Installation and support of software packages and operating systems
  • Virus and malware removal and prevention
  • Hardware and software troubleshooting and repair
  • Physical setup and assistance for office workstations and devices
  • Low level data recovery
  • Personal user system purchasing advise

  • Website assistance and maintenance
  • Web-based applications creation and support
  • Consultation with third party vendors
  • Database design and programming for application integration
  • Systems integration with Banner for custom and vendor applications
  • Custom queries, reports, analytics, dashboards, and data retrieval

  • Classroom style instructions on various topics
  • Specialized training upon request
  • Training based CI point events

  • Laptop and projector available for checkout to staff

Contact Us

Physical Address:
Wallace Residence Center
1080 W. 6th Street
Moscow, ID
Basement, NW Corner

Phone: 208-885-5507

Mailing Address:
Auxiliary Services
875 Perimeter Drive 
MS 2014
Moscow, ID