AuxIT
AuxIT provides a variety of technical support services for Auxiliary Services employees and the students we serve.
- Computer help
- Network support
- Web design and implementation
- Programming
You may submit help requests to axs-support@uidaho.edu. To request an Internet connection, please visit https://auxiliaries.uidaho.edu/resnet.
Services Catalog
- Personal account creation, access rights, and removal management
- Group mail and folder access control
- Ongoing support for servers and systems, both virtual and physical
- Database backup, restore, updates, and maintenance
- Product research and testing of potential new software and hardware solutions
- Project management for system implementation and integration
- Business process evaluation and improvement through technology
- Network registration, setup, and troubleshooting for IP capable devices
- Installation and support of software packages and operating systems
- Virus and malware removal and prevention
- Hardware and software troubleshooting and repair
- Physical setup and assistance for office workstations and devices
- Low level data recovery
- Personal user system purchasing advise
- Website assistance and maintenance
- Web-based applications creation and support
- Consultation with third party vendors
- Database design and programming for application integration
- Systems integration with Banner for custom and vendor applications
- Custom queries, reports, analytics, dashboards, and data retrieval
- Classroom style instructions on various topics
- Specialized training upon request
- Training based CI point events
- Laptop and projector available for checkout to staff