Heather Burns - Director, Human Resources, NorthWestern Energy
Heather Burns is the director of human resources at NorthWestern Energy where she oversees
workforce planning, organizational and leadership development, talent management, training, and
employee communications. Over the course of her 25-year career as a human resources professional
she has been guided and inspired by her passion for leadership, organizational culture and
organizational effectiveness. Heather serves as a mentor for Western Energy Institute’s women in
energy program. She holds a BA in psychology from the University of South Dakota and an MS in
industrial organizational psychology from the University of Nebraska at Omaha. Heather completed the
Energy Executive Course in 2011.