OIT is Your Statewide IT Support Organization
September 08, 2022
To provide improved technology support and security for U of I, Information Technology Services (ITS) and units across the university combined to form a new statewide support organization called the Office of Information Technology (OIT).
OIT is responsible and accountable for a positive technology user experience through infrastructure, applications, support, data, security and compliance. OIT accomplishes these critical functions through collaboration with and support for units across the university. Bringing the university’s technology professionals together into one organization — with standard tools, processes and procedures — allows the necessary combination of understanding unit-level needs while supporting institution-level priorities. OIT represents a necessary evolution of technology support. People, systems and data can no longer operate in silos. Institutional needs and user expectations dictate that technology use is as easy and integrated as possible, information is consistent and shared, cyber security is prioritized, and technology investments are maximized across the institution.
Building a new statewide technology support organization takes time, and you will see changes over the coming months, including improved processes and procedures for support. Continue to request technology support in the same ways you do now. Changes in how to get support will be communicated as they arise and will be highlighted in future Daily Register articles. Next week’s article will highlight OIT’s value to you and the university. In the meantime, send questions to Jerilyn Prescott, OIT deputy director of customer satisfaction and communications.
About the University of Idaho
The University of Idaho, home of the Vandals, is Idaho’s land-grant, national research university. From its residential campus in Moscow, U of I serves the state of Idaho through educational centers in Boise, Coeur d’Alene and Idaho Falls, nine research and Extension centers, plus Extension offices in 42 counties. Home to nearly 11,000 students statewide, U of I is a leader in student-centered learning and excels at interdisciplinary research, service to businesses and communities, and in advancing diversity, citizenship and global outreach. U of I competes in the Big Sky and Western Athletic conferences. Learn more at uidaho.edu