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Moscow Campus IT Support Staff Requests Your Patience

April 23, 2019

IT Local Support including your Technology Solutions Partners are very busy with Central Device Management (CDM) project work through May 24, 2019. We kindly ask for your patience during this period as most IT support staff are involved in the effort.

  • Priority will be given to technology issues that halt or severely affect productivity.
  • Requests or issues where business or academic services are unaffected will be given lower priority and will get attention as time allows through May 24.
  • Submit requests immediately to make a purchase before the end of the fiscal year to assure sufficient time to process and receive the orders before the middle of June.
  • As always, if you have an urgent issue, visit support.uidaho.edu and click the yellow “Submit an Incident” button on the left side of the portal window.

The Central Device Management (CDM) program is part of the IT Best Use Initiative which is a high level and university-wide IT focus on prioritization, simplification and eliminating duplication. The IT Best Use Initiative programs address commentary from U of I leadership to improve technology support as well as Idaho State Board of Education initiatives and executive orders. The initiative will create consistency, enhance support and stabilize costs.

Visit uidaho.edu/its/best-use-initiative for more information or email IT-BestUse@uidaho.edu.

About the University of Idaho

The University of Idaho, home of the Vandals, is Idaho’s land-grant, national research university. From its residential campus in Moscow, U of I serves the state of Idaho through educational centers in Boise, Coeur d’Alene and Idaho Falls, nine research and Extension centers, plus Extension offices in 42 counties. Home to nearly 12,000 students statewide, U of I is a leader in student-centered learning and excels at interdisciplinary research, service to businesses and communities, and in advancing diversity, citizenship and global outreach. U of I competes in the Big Sky Conference. Learn more at uidaho.edu