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Email Forwarding Guidelines

The capability to auto-forward email from an employee's account has been disabled. This change, based on industry best practices and supported by Risk Management and the Office of the General Counsel, will help UI comply with data ownership, records management, copyright compliance, and federal and state laws regarding public information access and sensitive data.

Email Forwarding FAQ

  • The university must comply with a number of data and records management regulations which directly affect email and how email correspondence is managed. These regulations include federal and state laws regarding public information requests; creating and disposing of student records affecting course completion; securing research materials and much more. Many of these requirements can be found in the university's Administrative Procedures Manual (APM).
  • Individual departments may have specific documentation related to student, research/or and personnel records management along with other regulation requirements directly affecting that department or grant program.
  • The university may limit its liability concerning copyright and law enforcement requirements by enforcing records management policies directly for our email system. This includes how correspondence is received, archived, and deleted.
  • Research activities may be limited by "Export Control" policies which require email to only be maintained in data centers within the United States.

Yes, the ability to compose, or forward, an individual message and send it to addresses will NOT be removed. This restriction will only affect the ability to auto-forward all email to another personal email address.

No, all work-related email correspondence will need to be maintained on an email account.

There will be an exclusion process in place to allow auto-forwarding for functional services which may need to send messages to alerting services or third parties.

If you are not directly affiliated with the university, or work for a partner higher education institute, please contact ITS by email to learn more about the exception process.

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)