Improve Your Emotional Intelligence
Emotional intelligence is the ability to monitor one’s own and others’ feelings and emotions and to use this understanding to have more satisfying and productive relationships. Anyone can have a better “EI” by practicing a few skills.
Here are some: 1) Try encouraging others to speak first and give them your full attention. 2) Eliminate the idea of good and bad personality types at work. Instead, look for the part of their personality that represents positivity and is well-meaning. 3) If there’s friction between you and a coworker, look at where you may be coming up short in communicating and address that first. 4) The next time you find yourself focused solely on winning or on retribution, take a step back and look for ways to achieve your goal that also benefit others.