Informal means that your concerns will be
addressed "off the record" and not through official channels or procedures. This
allows you to freely explore your concerns and consider options privately. It
supports the practice of collaborative problem solving.
problems, the informal approach of working with an ombuds is highly effective
and leads to satisfying outcomes. However, should you decide your concern
warrants a different approach, all formal procedures ordinarily available to you
Note: Contacting an ombuds or the
Ombuds Office does not constitute notice to the university. Time requirements
for filing formal complaints remain in effect.