The Ombuds Office
phone: 208-885-7668
fax: 208-885-8947
Carol Ryrie Brink Hall, G-4
University of Idaho
PO Box 441106
Moscow, ID 83844-1106
Ombuds Email


Phone: 208-885-6111
Toll-free: 88-88-UIDAHO
Fax: 208-885-9119
Student Union Building
875 Perimeter Drive MS 4264
Moscow, ID 83844-4264


Phone: 208-334-2999
Fax: 208-364-4035
322 E. Front Street
Boise, ID 83702

Coeur d'Alene

Phone: 208-667-2588
Toll-free: 888-208-2268
Fax: 208-664-1272
1031 N. Academic Way,
Suite 242
Coeur d'Alene, ID 83814

Idaho Falls

Phone: 208-282-7900
Fax: 208-282-7929
1776 Science Center Drive, Suite 306
Idaho Falls, ID 83402

Carol Ryrie Brink Hall Entrance

Ombuds Office

Our mission is to promote and support a positive and productive working, learning and living environment for all faculty, staff and students by improving communication, addressing problems, and preventing and resolving conflicts that emerge within the university.

What makes the Ombuds Office different

The Ombuds Office provides a confidential, impartial, informal and independent place to discuss university-related concerns, access information, clarify policies and procedures, discuss response options and get problem-solving assistance. Those using ombud's services can remain anonymous, if they choose, and in control over what, if any, actions are taken. Read more about these essential standards.

  • Confidential
  • Impartial
  • Informal
  • Independent

The Ombuds Office operates according to the International Ombudsman Association (IOA) Code of Ethics and Standards of Practice.

A positive choice

People working, learning and living together in any organization can expect from time to time that differences in perceptions and opinions, communication and interpersonal style, and needs and values will emerge. At times, these differences—while normal and predictable—may lead to unintended tension or conflict and negatively impact relationships. Working with an Ombuds using collaborative problem solving allows

  • the focus to remain on the issues, not people or personalities
  • real problems to get addressed
  • creative solutions to be identified and considered
  • important relationships to remain intact or be repaired
  • one's attention to return to their work and studies

When to contact an Ombuds

Use of the Ombuds Office is encouraged when problems arise and individuals are unsure of their options and/or need assistance when pursuing solutions. 

Requesting assistance from and responding to the Ombuds Office are regarded as constructive actions that help foster a positive university culture and climate.  The Faculty-Staff Handbook states that "the university prohibits any employee or student from discouraging or limiting another employee from accessing the office, or intimidating, threatening, coercing, retaliating, or discriminating against any individual because that individual raised an issue or participated in dispute resolution through the office..."  [see FSH 3820 A-5]