Contact and Location

Student Accounts

Physical Location
Bruce Pitman Center, First Floor

Mailing Address
875 Perimeter Drive MS 4250
Moscow, ID 83844-4250

Phone: (208) 885-7447
Toll Free: (888) 884-3246
Fax: (208) 885-9209

Academic Year Schedule
Office: M-F, 8:00-5:00
Window: M-F, 8:30-4:30

Summer Schedule
Office: M-F, 7:30-4:30
Window: M-F, 8:00-4:00

General Information

Student Accounts

Student Accounts coordinates charges and billing for student accounts, including tuition and fee charges, room and board charges, family housing charges, and health center charges. Students are billed by email in July for fall semester and in January for spring semester. Students are also billed by email monthly for unpaid balances. Charges incurred over the course of the semester are considered due in full within 10 days of the posting date. Accounts with balances due greater than $100 will be blocked from adding/dropping/registration. Official transcripts will not be released for students owing the university. Transcripts may be released for students with payment plans, providing their balance is current. If you need transcripts at the end of the semester, please remember to order them after the account balance is paid and before the next semester begins. See the Billing and Payment Information page for specific information on payment plan options and deadlines. For questions call (208) 885-7447.

**Failure to receive a bill does not relieve students from payment responsibilities. **

**Student registration is not canceled for non-payment.**

Hours of Operation

Service Academic Year Summer

Student Accounts Office Monday through Friday Monday through Friday
8:00 am to 5:00 pm 7:30 am to 4:30 pm

Cashiers Window Monday through Friday Monday through Friday
8:30 am to 4:30 pm 8:00 am to 4:00 pm

Student Loans

Student Loans administers emergency short-term loans and Perkins loans. For questions, call (208) 885-5571.


Cashiers receipt all types of student and/or employee payments and departmental deposits; disburse university checks including financial aid and refund checks; cash personal checks for faculty, staff and students (limited to $100.00 for students and $200.00 for faculty and staff). For questions call (208) 885-2137 or 2138.

To pay a balance on-line, go to VandalWeb, log on, select Students, then select Student Account Center. 

Financial Terms and Conditions of your Registration

By enrolling in any course(s) at the University of Idaho (UI), whether done using VandalWeb online or by submitting a registration request to an academic department or the Registrar’s Office, you are agreeing to the following financial terms and conditions, in addition to agreeing to abide by all UI policies and procedures:

Financial Responsibility
You agree to pay all applicable UI tuition, fees, room, board, and any other charges on your student account by the due date, regardless of your expected reliance on third-party resources that may include, but are not limited to, financial aid, employer reimbursement, outside scholarships, government assistance or other external resources.

Student Account and Bankruptcy
You agree that your student account and all charges added to it are considered educational loan debt pursuant to 11 U.S.C. 523(a)(8).  Educational loan debt is not dischargeable in bankruptcy except when the court makes a specific finding of undue hardship.

Withdrawal Policy
You understand that failure to attend classes and failure to pay the applicable tuition and fees does not constitute a withdrawal.  If you wish to withdraw from the semester, you should consult the following website: or contact the Office of the Registrar.  You remain fully liable for all tuition and fee charges that remain on your student account after the applicable refund deadline passes.  Please see Fee and Tuition Refunds for additional information about the tuition and fee refund schedule.

Repayment of Financial Aid
You understand that you are responsible for repayment of Financial Aid monies if you withdraw or fail to attend classes or participate in distance learning courses.  The amount to be repaid will be reflected in your student account and shall be all of the Financial Aid disbursed, or a portion, as determined by the institution in accordance with applicable laws.

Collections Costs and Credit Reporting
You understand and agree that after internal collection efforts have failed to bring your account to a paid-in-full status, that UI may place your past due student account debt with a third-party collection agency.  If your student account debt is placed with a collection agency, you understand and agree to pay (i) the collection agency fees, which may not exceed 40% of Perkins Loan debt, or 33% of any other debt, (ii) attorneys’ fees, and (iii) all costs and other expenses incurred as part of any collection efforts.

You also understand that once your student account debt is placed with a collection agency, your debt will be reported to the appropriate consumer reporting agencies or other agencies in accordance with the Fair Credit Reporting Act, 11 U.S.C. 1681.

Collections Communications
You authorize UI and its respective agents and contractors to (i) contact you regarding your student account debt at the current or any future number that you provide for your cellular or other personal phone or other wireless device; (ii) utilize automated dialing equipment or artificial or pre-recorded voice or text messages when contacting you; and (iii) contact you through current or future email addresses you provide.

Current Contact Information and Obligation to Check for UI Communications
You understand and agree that you are responsible for checking your official email account (* or * regularly to ensure timely receipt of all UI communications.  All UI communications will be sent via email.  Additionally, you should ensure that UI has your current postal address should any communications also be sent via postal mail.

Changes to Financial Registration Terms and Conditions

UI reserves the right to change the financial terms and conditions of your registration at any time.  Therefore, you should periodically review these terms and conditions.