Purchasing Card FAQ's

  • How do I cancel a card?
    To cancel a purchasing card, submit a US Bank Purchasing Card Cardholder Account Form with the termination account closure box checked to Accounts Payable at campus zip 4244, email to Linda Keeney, or fax to (208) 885-5417.  You can find a Purchasing Card Cardholder Account Form on the Accounts Payable Purchasing Card page.
  • How do I handle a fraud claim?

    Please report all fraudulent activity on the pcard to Linda Keeney at Linda Keeney or (208) 885-5379.  You will also need to contact the credit card company to have the card shut off if necessary at (800) 344-5696 and fill out and submit a dispute form.  The dispute form can be found on the Accounts Payable Purchasing Card page.

  • How do I sign up for or cancel my subscription to the Pcard Listserve?
    You can find a link to sign up for the Purchasing Card Listserve on the Accounts Payable Purchasing Card page.  You can also unsubscribe from the Listserve by using the same link.
  • Are memberships an allowable pcard purchase?

    No, memberships should not be charged to the pcard.  See APM chapter 75.31 C-5 for information regarding payment for University memberships.

  • Where will my new Purchasing Card be mailed?
    Your purchasing card will be mailed to the billing address provided on the US Bank Purchasing Card Cardholder Account Form.
  • How do I order a card?
    To order a Purchasing Card, a Cardholder Account Form must be completed along with a Cardholder Agreement form and sent to the Accounts Payable Office at campus zip 4244, emailed to Linda Keeney, or faxed to (208) 885-5417.  You can find the forms on the Purchasing Card page.
  • How does the cardholder/record-keeper correct an unallowable expense item placed on the Purchasing Card?

    If the expense appears on the Purchasing Card statement (z docs) the person will needs to reimburse the University.  The journals are completed as they are prepared, expensing the unallowable expense to the default budget.  Once it is posted, a GRT prepared with the cardholders reimbursement should be submitted to The UI Cashier Window for repayment to the University.

    If the expense appears on the Purchasing Card Ledgers, please contact the Pcard Administer by email with the items listed and the reason for the error.  Once the items are moved from the Purchasing Card Ledger to the personal AR, the cardholder may either forward a check to the Cashier for payment or submit their payment on line through the Vandal Web access.