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U of I Retirees Association

UIRA has a membership of nearly 500 from every part of the University. Learn about UIRA

2018 Lee Noel and Randi Levitz Retention Excellence Award Winners Share Strategies for Student Success

January 14, 2019

Learn how four campuses developed innovative student success initiatives that increased student success, completion rates, tuition revenue and reduced loan debts during a talk from 11 a.m. to 1 p.m. Wednesday, Jan. 16, in the Crest Room of the Idaho Commons, Moscow. Leave with new ideas to enhance U of I programs that have already been applied and proven to work on diverse campuses.

Presenters from will discuss strategies and results for their award-winning student retention programs:

Palo Alto College of the Alamo Colleges District (San Antonio, Texas): Palo Alto College increased its first to second year retention rate more than 7 percentage points using its Advising Scorecard and AlamoADVISE case management advising structure.

Augustana University (Sioux Falls, South Dakota): Augustana University raised fall-to-fall freshman retention 5.5 percentage points through a new retention model that embedded extra support and retention-focused resources in students' day-to-day experiences.

Saint Louis University (Saint Louis, Missouri) Saint Louis University's Retention and Student Success Council increased retention and graduation rates to all-time institutional highs, and its increase in graduation rates helped reduce average student loan debts by $5,600.

The University of Utah (Salt Lake City, Utah): The University of Utah developed the Student Success Advocates (SSAs) program to provide students with individualized, holistic support and have had 29,000 interactions between university students and the SSA staff reaching out to them across multiple channels and making 12,000 referrals to campus partners.


  • Janene Panfil, Senior Vice President for Retention Solutions, Ruffalo Noel Levitz
  • Stephen Minister, Ph.D., Associate Professor of Philosophy, Augustana University Joni Krueger, Registrar, Augustana University Billie Streufert, executive director of Augustana's Student Success Center
  • Gilberto Becerra , Vice President for Student Success at Palo Alto College, Alamo Colleges
  • Katherine Beaumont Doss, Dean for Student Success at Palo Alto College, Alamo Colleges
  • Michael Ximenez, Vice President of Academic Success at Palo Alto College, Alamo Colleges
  • Amy Bergerson, Director of the Student Success and Empowerment Initiative, Undergraduate Studies, The University of Utah Martha Bradley, Associate Vice President Academic Affairs, The University of Utah
  • Jay W. Goff, Vice President of Enrollment and Retention Management, Saint Louis University Cari Wickliffe, Assistant Vice President of Enrollment and Retention Management, Saint Louis University Jean Cox, Director of Student Financial Services, Saint Louis University

If you can't make it, you can join the webinar itself online 11 a.m. to noon PST.

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About the University of Idaho

The University of Idaho, home of the Vandals, is Idaho’s land-grant, national research university. From its residential campus in Moscow, U of I serves the state of Idaho through educational centers in Boise, Coeur d’Alene and Idaho Falls, nine research and Extension centers, plus Extension offices in 42 counties. Home to nearly 12,000 students statewide, U of I is a leader in student-centered learning and excels at interdisciplinary research, service to businesses and communities, and in advancing diversity, citizenship and global outreach. U of I competes in the Big Sky Conference. Learn more at