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ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-6721
Fax: (208) 885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Pitman Center (SUB)
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Pitman Center (SUB)
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Technical Support Services

What is TSS?

Technology Support Services, also called OnSite, provides fee-based professional IT service to faculty and staff at the University of Idaho, providing service such as in-office computer support, installation of new hardware and software and emergency troubleshooting.

What services does TSS provide?

TSS provides and covers a large range of services including, but not limited to:
  • Assistance in the purchasing and setup of standardized computer systems.
  • Installation of new hardware or software.
  • Printer configuration and troubleshooting.
  • Configuration of Windows and Macintosh operating systems.
  • Installation and configuration of network cards for connectivity.
  • Troubleshooting of network, connectivity, application or other general computer problems.

How do I get TSS support?

To make an appointment with TSS, either email the ITS Help Desk at helpdesk@uidaho.edu or fill out a TSS request form to have a ticket created and placed in TSS's customer tracking queue. TSS will contact you for further information.