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ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-6721
Fax: (208) 885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Pitman Center (SUB)
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Pitman Center (SUB)
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Strategic Plan (2013)

NOTE: The Strategic Plan below is from 2013 and is only available here for reference. In the coming months, ITS will be working on a new strategic plan defining a vision for information technology services at the University of Idaho.

Earlier this year, we asked for your help so we could analyze our organization and the services we offer to the University. After collecting feedback, analyzing your comments, and engaging my staff in internal discussions, ITS is pleased to offer our Strategic Plan (PDF).

You may also read our Strategic Plan and comment on each section individually online using the links below.

  1. Purpose, Mission, Vision
  2. The Future of Technology in Higher Education and at the University of Idaho
  3. Objectives for the Strategic Initiatives in the ITS Strategic Plan
  4. Initiatives
  5. Long Term Initiatives
  6. Measures of Success
  7. Tracking our Progress
  8. Appendix I: ITS Analysis of Strengths, Weaknesses, Opportunities and Threats (SWOTs)
  9. Appendix II: Related Documents

Please, if you have a moment or two, use the links above or the menu to the left to read our Strategic Plan. On each site there is space for you to provide comments. Alternatively, you may download a PDF version our Strategic Plan draft, and submit any comments, questions, or concerns you may have to ITS-StrategicPlan@uidaho.edu.

Looking forward is exciting, but priorities and technologies will change. ITS will update, modify, and augment it as needed; we must constantly review our status. Your continued involvement and support is critical to our success on campus, so please, help keep the conversation going.

Thank you for taking the time to review our Strategic Plan.