ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP)


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

New Students


Hello New Vandal!

Information Technology Services (ITS) is happy to welcome you to the University of Idaho! As a new student, we want to make it easy for you to get up and running with your university computer account by providing you a convenient list of videos and instructions. Your university NetID is the set of credentials used at the University to access computer and electronic resources including: your email account, VandalWeb, wireless, BbLearn, computer labs, and kiosks, among other resources. Please take a few minutes to watch the videos then proceed to to setup your account.

ITS looks forward to helping your academic experience at the University of Idaho be a successful one. If you need assistance we can be reached by calling us at (208) 885-4357 or through email at

Go Vandals!


The NetID

Your NetID is your master username/password credential during your time at the University of Idaho. Your NetID will be of the form of the first four letters of your last name and the last four numbers of your V-Number (eg. vand1234).

This NetID username and password (which you will create in the steps below) can be used to access all University of Idaho resources, including Email, BbLearn, VandalWeb, Student Computing Labs and the Software Download page.


Setting up your NetID account - Video Walk-through

ITS has created a step-by-step webpage to assist new students in setting up their University of Idaho NetID accounts for first-time use. To begin the process, please navigate to

Make sure you have your acceptance letter close by and your student ID number (a eight-digit number of the form xxx-xxxxx). If you do not have your acceptance letter or do not know your student ID number, please call the office of the Registrar at (208) 885-6731 and they can release the information to you.

The video above walks you through the VandalSetup process, or you can follow the text instructions below at your own pace.


Setting up your NetID Account - Text Walk-through


Step 1: Start VandalSetup

On the first page of the Vandal Setup process, click the large "Next Step: Go To Password Reset Button. This will take you to the remote password reset page.


Step 2: Re-Captcha

Enter the re-captcha information you see to proceed - this check is to keep spammers and bots out of the system.


Step 3: Find your Account

To find your account, enter your student ID number (including the dash between the first three and last five digits) or @vandals email address and hit the lookup button.


Step 4: Verify your Account

A list of verified contacts will come up, which are populated from your University of Idaho application. Select an email address or phone number and hit the send code button. This will send a temporary code to either your selected email or phone (via text or voice). Obtain this code through your secondary email or phone and enter the six-digit code into the new text box that has appeared. Be sure to keep the page open.


Step 5: Set a Password

Once you enter the code, you will be taken to the account management page. Here you will be asked to set up your security profile (more information on your security profile can be found here) and then set a password for your new U of I account.

Remember: this username/password combination is called your NetID and is your primary log-in to all UI computing resources.