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Learn about the many reasons the University of Idaho could be a perfect fit for you. Schedule Your Visit

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Parent Orientation

Students and parents can learn their way around campus and discover the many opportunities at UI. Orientation events are Aug. 18-21. Register

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UI Retirees Association

UIRA has a membership of nearly 500 from every part of the University. Learn More

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

New Students

What new students need to know about ITS

ITS welcomes new students by providing best-effort assistance and convenient resources. The information below will help you setup your credentials to access the many services the provided by ITS and the university.

The credentials for your account are called your NetID. This is your key to access university computer and electronic resources including: Student E-mail, VandalWeb, Wireless Access, BbLearn, Campus Computer Labs, kiosks, and many other resources. Please take a few minutes to watch the videos then proceed to set up your account.

If you need assistance we can be reached by calling us at 208-885-4357 or through email at helpdesk@uidaho.edu.

Welcome to the University of Idaho and Go Vandals!

The NetID

Your NetID is a username/password used to access almost every service at the University of Idaho. Your NetID will typically be the first four letters of your last name and the last four numbers of your V-Number (e.g., vand1234).

This NetID username and password (which you can create in the steps below) is the key to accessing all University of Idaho resources, including Email, BbLearn, VandalWeb, Student Computing Labs and the Software Download page.

Setting up your NetID Account

Video Walk-through

ITS has created a step-by-step webpage to assist new students in setting up their University of Idaho NetID accounts for first-time use. To begin the process, please navigate to https://vandalsetup.uidaho.edu.

The credentials for your account are called your NetID, which usually consists of the first four letters of your last name, followed by four numbers (e.g.vand1234).

As part of the account setup process, you will need to set up a password to protect your information. To begin the account setup process, you will need to have your student ID number or the email address that you provided on your application.

Your student ID number, which you can find on your official University of Idaho acceptance letter, is an eight-digit number of the form xxx-xxxxx (e.g. 123-45678).

If you have one of these two pieces of information, you can proceed to step 2. If you do not know your student ID number and have misplaced your acceptance letter, please call the ITS Help Desk at 208-885-4357.

Video Walk-Through

The accompanying video walks you through the VandalSetup process, or you can follow the text instructions below at your own pace.

Text Walk-Through

Step 1: Start VandalSetup

On the first page of the Vandal Setup process, click the large "Next Step: Go To Password Reset" button. This will take you to the remote password reset page. 

Vandal Setup Screenshot
Vandal Setup Page

Step 2: Re-Captcha

Enter the re-captcha information you see, and then click the continue button to proceed. This check is to keep spammers and bots out of the system.

Screenshot of Re-Captcha
Re-Captcha

Step 3: Find your Account

On the next screen, you will be asked to enter your account name, ID number (including the dash between the first three and last five digits) or email address so the system can find your account. Enter your student ID number or the email address you used on our application and click the lookup button to find your account. If you receive an error message which says, "Account has not been setup for password reset," then please call the Help Desk at 208-885-4357 for assistance.

Screenshot of account lookup
Lookup your account, even with a personal, non uidaho email address.

Step 4: Verify your Account

A list of verified contacts will come up, which are populated from your University of Idaho application. Select an email address or phone number and hit the send code button. This will send a temporary code to either your selected email or phone (via text or voice). Obtain this code through your personal email, in a different window, or from your phone and enter the six-digit code into the "Enter Verification Code" text box that has appeared. 

Screenshot of verification code step
Enter the verification code sent to your email or phone.

Step 5: Setup Your Security Profile

Once you enter the code, you will be taken to the account management page. Here you will be asked to set up your security profile (more information on your security profile). This will allow you to reset your password in the future.

Screenshot of the Security Profile
Make sure you keep the answers to your security profile questions somewhere safe to remember later.

Step 6: Set a Password

After you choose to either set up your security profile or not, you can set a password on the account by clicking "Change Password" under "Account Utilities." Keep an eye on the red text below the password boxes: this text will let you know if your password meets the requirements.

Remember: this username/password combination is called your NetID and is your primary log-in to UI computing resources.

Screenshot of setting a password
Set your password.

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website