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Physical Address:

Find Your TSP

Service Hours

Monday - Friday
8 a.m. to 5 p.m.

Summer
Monday - Friday
7:30 a.m. to 4:30 p.m.

Submit a TSP Service Ticket

Standard Services

Self-Help Tutorials

Web: TSP

TSP Directory

Technology Solutions Partners

Physical Address:

Facilities 136

Phone: 208-885-1101

Email: its-region1@uidaho.edu

Web: TSP

Region 1 Team

Technology Solutions Partners

Physical Address:

Education 412

Phone: 208-885-1102

Email: its-region2@uidaho.edu

Web: TSP

Region 2 Team

Technology Solutions Partners

Physical Address:

Admin 24

Phone: 208-885-1103

Email: its-region3@uidaho.edu

Web: TSP

Region 3 Team

Technology Solutions Partners

Physical Address:

Pitman Center, Room 124 (Vandal Card Office)

Phone: 208-885-1104

Email: its-region4@uidaho.edu

Web: TSP

Region 4 Team

Technology Solutions Partners

Physical Address:

Art & Architecture Main, Room 109

Phone: 208-885-1105

Email: its-region5@uidaho.edu

Web: TSP

Region 5 Team

Technology Solutions Partners

Physical Address:

Mines Building, Room 313

Phone: 208-885-1106

Email: its-region6@uidaho.edu

Web: TSP

Region 6 Team

Technology Solutions Partners

Physical Address:

TLC 132

Phone: 208-885-1107

Email: its-region7@uidaho.edu

Web: TSP

Region 7 Team

Technology Solutions Partners

Physical Address:

Brink 126

Phone: 208-885-1108

Email: its-region8@uidaho.edu

Web: TSP

Region 8 Team

Technology Solutions Partners

How do I get help?

Learn how to contact your TSP and what your TSP can do for you.

University of Idaho Information Technology Services (ITS) offers technology support for UI faculty and staff on the Moscow campus through its Technology Solutions Partners (TSPs). In response to employee feedback, in fall 2017, the new TSP service model for employee tech support was launched.

TSPs are skilled professionals embedded across campus and offer employees a range of services, including software and application troubleshooting, software installations, equipment purchases, new account setup, hardware recommendations and more. This means UI employees will receive consistent, reliable, high-level service each time technical assistance is needed.

What does this change mean for UI employees? Essentially, it means a change of habits: With the start of fall semester 2017, employees will no longer contact the UI Help Desk for technical assistance. Instead, UI faculty and staff will contact their TSP team for help.

TSP teams are assigned to regions on the Moscow campus to support faculty and staff who currently do not have technology staff funded by their own colleges or units. For statewide and center employees, as well as those with existing technical support staff in their department or unit, nothing changes. These employees will continue to work through existing processes and staff for technical support.

For more information about the TSP program, read the TSP FAQs.

To locate your TSP team members, view the TSP Directory.

Physical Address:

Find Your TSP

Service Hours

Monday - Friday
8 a.m. to 5 p.m.

Summer
Monday - Friday
7:30 a.m. to 4:30 p.m.

Submit a TSP Service Ticket

Standard Services

Self-Help Tutorials

Web: TSP

TSP Directory

Technology Solutions Partners

Physical Address:

Facilities 136

Phone: 208-885-1101

Email: its-region1@uidaho.edu

Web: TSP

Region 1 Team

Technology Solutions Partners

Physical Address:

Education 412

Phone: 208-885-1102

Email: its-region2@uidaho.edu

Web: TSP

Region 2 Team

Technology Solutions Partners

Physical Address:

Admin 24

Phone: 208-885-1103

Email: its-region3@uidaho.edu

Web: TSP

Region 3 Team

Technology Solutions Partners

Physical Address:

Pitman Center, Room 124 (Vandal Card Office)

Phone: 208-885-1104

Email: its-region4@uidaho.edu

Web: TSP

Region 4 Team

Technology Solutions Partners

Physical Address:

Art & Architecture Main, Room 109

Phone: 208-885-1105

Email: its-region5@uidaho.edu

Web: TSP

Region 5 Team

Technology Solutions Partners

Physical Address:

Mines Building, Room 313

Phone: 208-885-1106

Email: its-region6@uidaho.edu

Web: TSP

Region 6 Team

Technology Solutions Partners

Physical Address:

TLC 132

Phone: 208-885-1107

Email: its-region7@uidaho.edu

Web: TSP

Region 7 Team

Technology Solutions Partners

Physical Address:

Brink 126

Phone: 208-885-1108

Email: its-region8@uidaho.edu

Web: TSP

Region 8 Team

Physical Address:

Find Your TSP

Service Hours

Monday - Friday
8 a.m. to 5 p.m.

Summer
Monday - Friday
7:30 a.m. to 4:30 p.m.

Submit a TSP Service Ticket

Standard Services

Self-Help Tutorials

Web: TSP

TSP Directory

Technology Solutions Partners

Physical Address:

Facilities 136

Phone: 208-885-1101

Email: its-region1@uidaho.edu

Web: TSP

Region 1 Team

Technology Solutions Partners

Physical Address:

Education 412

Phone: 208-885-1102

Email: its-region2@uidaho.edu

Web: TSP

Region 2 Team

Technology Solutions Partners

Physical Address:

Admin 24

Phone: 208-885-1103

Email: its-region3@uidaho.edu

Web: TSP

Region 3 Team

Technology Solutions Partners

Physical Address:

Pitman Center, Room 124 (Vandal Card Office)

Phone: 208-885-1104

Email: its-region4@uidaho.edu

Web: TSP

Region 4 Team

Technology Solutions Partners

Physical Address:

Art & Architecture Main, Room 109

Phone: 208-885-1105

Email: its-region5@uidaho.edu

Web: TSP

Region 5 Team

Technology Solutions Partners

Physical Address:

Mines Building, Room 313

Phone: 208-885-1106

Email: its-region6@uidaho.edu

Web: TSP

Region 6 Team

Technology Solutions Partners

Physical Address:

TLC 132

Phone: 208-885-1107

Email: its-region7@uidaho.edu

Web: TSP

Region 7 Team

Technology Solutions Partners

Physical Address:

Brink 126

Phone: 208-885-1108

Email: its-region8@uidaho.edu

Web: TSP

Region 8 Team