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ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

Multifactor Authentication

Protecting both university data and UI employee and student personal information is a top priority for the university and Information Technology Services (ITS). Stronger security measures are needed to help keep UI information safe.

MFA Implementation

In response, UI is implementing multifactor authentication (MFA) university-wide effective starting fall 2017. It is partnering with a company named Duo Security to offer this higher level data protection process. MFA adoption will be mandatory for all employees and students.

What does this change mean for you? MFA (also called two-factor authentication) enhances the security to UI accounts by requiring a secondary electronic device or application to verify your login — in addition to your current UI password. Business or personal devices such as mobile phones and tablets are the simplest way to achieve this second level of confirmation and authentication.

MFA Enrollment and Next Steps

All UI employees and students will transition to a second layer of authentication using Duo’s security software application which is free. Here are the steps:

  1. All employees and students. Enroll in Duo which will enable you to perform two-factor authentication. This takes about two minutes. Duo does not replace or require you to change your UI username and password. Think of Duo as an extra layer of security added to your pre-existing login method.
  2. Select the electronic device you want to use to confirm your identity for the second layer authentication (i.e. mobile phone, windows phone, landline phone, iPad, tablet, laptop or hardware token). Note: using your smartphone is highly recommended for this process. Go to step 3 if you would like to use your smartphone for MFA.
  3. Smartphone MFA. To use your smartphone for the MFA process, you will need to install and activate the free Duo Mobile app(in addition to enrolling in Duo). Once you do this, you will receive a “Duo Push” or incoming message notification on your smartphone each time you need to verify your identity for system login. With one push of a green-colored “approve” button, you will have completed the second layer.

ITS Support

ITS staff is ready to help you with any step of the MFA process. Locate your ITS staff for help here.

For more information about the MFA process, read the MFA FAQs and review the Self-Help Resources.

MFA Forum & Demo Sessions

8:30 - 9:30 a.m.
Crest Room
Idaho Commons
Join with Zoom

1-2 p.m.
Aurora Room
Idaho Commons
Join with Zoom

ITS Locations

Physical Address:

Teaching Learning Center Room 128

Office Hours:

Monday - Friday
8 a.m. to 5 p.m.

Summer Hours:

Monday - Friday
7:30 a.m. to 4:30p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-4357

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:

Memorial Gym 120
Moscow, Idaho

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:

Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
12:00pm to 4:30pm

Summer phone and email support:
8:00 a.m. to 4:00 p.m.


Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website