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ITS Locations

Physical Address:
Teaching Learning Center Room 128

Office Hours:
8:00 a.m. to 5:00 p.m.
 
Summer:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
8:00 a.m. to 4:30 p.m.
 
Summer:
7:30 a.m. to 4:00 p.m.

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website

About Us

We are Information Technology Services

The University of Idaho ITS department is the partner of choice for technology requests and solutions on campus. We strive to provide the very best in enterprisewide technological solutions for students, faulty, staff and retirees at the University of Idaho and to be your partner for technology advancement and innovation. We want to work with you.

View our Organizational Chart: [PDF Download]

Departments

The ITS Help Desk exists as the primary, central point of contact for any technology assistance you may require as a student, faculty or staff member at the University of Idaho. The Help Desk, staffed by friendly, knowledgeable technicians, is ready to offer support on topics ranging from internet connectivity, file and web services, account and password and any other issues you may have.

The Help Desk is located in the Teaching and Learning Center, room 128 overlooking the commons. It can also be reached via email at helpdesk@uidaho.edu and by phone at 208-885-4357.

ITS Administrative Operations perform fiscal oversight for ITS, including budget development and reporting, contract management, policy development and billing for ITS cost recovery services.

ITS Classroom Technology Services is the go-to solution for technology in the classroom, providing programs and training on classroom hardware, as well as managing and maintaining the technology equipment in classrooms around campus.

The Enterprise Applications helps match departments with real business problems to the appropriate technology, which will help increase productivity and efficiency.

ITS Infrastructure Services oversee the design and operation of statewide university network, design and operation of centralized naming services, including DNS and DHCP, and centralized network security services.

Telephone Services include the Installation and Moves, Adds and Changes of Telecommunication Services.

The ITS Security department can assist in the recovery of lost or stolen laptops or other electronic devices, provides protection for devices on the UI network and promotes security awareness and education.

ITS Student Computing Labs is working for you to provide the very best hardware and software in the 28 computer labs designated for student on the University of Idaho campus as well as maintain the computing lab printers and server storage.

In addition to managing campuswide computer labs, SCL provides state-of-the-art virtual software support through VLab, which provides specialized software to students at no extra cost.

Technical Support Services, also called OnSite, provides fee-based professional IT service to faculty and staff at the University of Idaho, providing service such as in-office computer support, installation of new hardware and software and emergency troubleshooting.

The Vandal Card Office is the service that provides you with your official University of Idaho ID, otherwise known as your Vandal Card. It provides access to numerous events, facilities and buildings. Get yours at our office today.

ITS, with the assistance of the Provost’s Office, has contracted with a video bridging service to create Video Collaboration Services, free of charge, for academic and administrative use. This includes Video Bridging Services, Non-Moscow Video Conferencing, Classroom Technology and Skype for Business.

Web Services has a primary focus of helping the UI campus with web-related application development.

ITS Locations

Physical Address:
Teaching Learning Center Room 128

Office Hours:
8:00 a.m. to 5:00 p.m.
 
Summer:
7:30 a.m. to 4:30 p.m.

Phone: 208-885-4357 (HELP)

Email: helpdesk@uidaho.edu

Map

Physical Address:
ITS Administration Offices 
Administration Building 
Room 140 
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 3155 
Moscow, ID 83844-3155

Phone: 208-885-6721

Fax: 208-885-7539

Physical Address:
TLC 132, Moscow

Office hours
M-F 8 a.m. to 7 p.m.

Summer hours
M-F 7:30 a.m. to 4:30 p.m.

Phone: 208-885-0570

Email: avhelp@uidaho.edu

Physical Address:
Teaching Learning Center 131
Moscow, ID

Phone: 208-885-6411

Fax: 208-885-0566

Physical Address:
Pitman Center (SUB)
Room 53
Moscow, ID

Mailing Address:
875 Perimeter Drive MS 4247 
Moscow, ID 83844-4247

Current Hours of Operation 
Mon: 7:30-4:30 p.m.
Tue: 7:30-11:30 a.m.
Wed: 7:30-11:30 a.m.
Thur: 7:30-11:30 a.m.

Phone: 208-885-2580

Email: records@uidaho.edu

Web: Records Management Website

Physical Address:
Pitman Center (SUB)
Room 124 
Moscow, ID

Office Hours:
8:00 a.m. to 4:30 p.m.
 
Summer:
7:30 a.m. to 4:00 p.m.

Mailing Address:
875 Perimeter Drive MS 4256 
Moscow, ID 83844-4256

Phone: 208-885-7522

Fax: 208-885-9208

Email: vcoffice@uidaho.edu

Web: Vandal Card Office Website