Contact Us

Telephone Services

Telephone Services
Administration Building
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Email

Greetings

Personal Greeting
To Activate and Record/Change your Personal Greeting:
Dial 5-0086 to access your Voice Mail
  1. Enter Password
  2. At the Main Menu, press 4 to select PERSONAL OPTIONS.
  3. Press 2 for GREETINGS.
  4. Press 3 to record/change your Personal Greeting.
    • The service will play your current Personal Greeting or the default message.
      • Press 1 to keep this Personal Greeting
      • Press 2 to re-record. Begin recording after the tone.
    • The system will replay your new Personal Greeting.
      •  Press 1 to accept.
      • Press 3 to erase this Personal Greeting.
      • Press 1 to continue without recording a new Personal Greeting.
      • Press 2 to record a new Personal Greeting.


Alternate Greeting
The Alternate Greeting allows you to leave special information for your callers. For example, "You've reached the office of Bob White. I am on vacatioin and I will return to the office on April 8.  If you need assistance in my absence, please contact Jill Bruning at 555-6122." When the special information is no longer needed, you can simply reactivate (toggle to) your standard Personal Greeting.

  1. Dial 5-0086 to access your Voice Mail
  2. Enter Password
  3. At the Main Menu, press 4 to select PERSONAL OPTIONS.
  4. Press 2 for GREETINGS.
  5. Press 4, to record/change your ALTERNATE GREETING.
    • The service will play your current Alternate Greeting.
      • Press 1 to keep this Alternate Greeting.
      • Press 2 to re-record. Review. Press 1 to accept.
      • Press 3 to erase. Press 1 to continue without recording.
      • Press 2 to record.
      • OR press 5 for Alternate Greeting “toggle.” Voice Mail will tell you if your Alternate Greeting is ON or OFF.

Recorded Name

When you set up your mailbox, you will be prompted to create a RECORDED NAME. Suggestions for Recorded Name are personal name and/or title, or the name of your department.
Once recorded, the Recorded Name will replace the default message that announces your telephone number.

  1. Dial 5-0086 to access your Voice Mail
  2. Enter Password
  3. At the Main Menu, press 4 to select PERSONAL OPTIONS.
  4. Press 2 for GREETINGS.
  5. Press 1 for Recorded Name.
  6. Follow the voice prompts to create your Recorded Name.
  7. Press 1 to accept. Press 2 to re-record.

Automatic Greeting

This is the system default message that is in place prior to the recording of a Personal Greeting. The message says, “You have reached [your telephone number], please leave a message at the tone.”