Session Descriptions

Registration closed.

7:30 am – 9:00 am  Registration – SUB Ballroom foyer

8:00 am – 9:00 am  Breakfast & Opening Remarks Jeanne Christiansen – SUB Ballroom

 9:15 am-10:15 am  Session I

Skill-Building Workshop: The Animal Matrix – SUB Gold

   (Note this workshop will last 2 full sessions - 9:15am-11:30am)

Niels Damman - Coordinator, Challenge Program & Staff Development, Washington State University

Challenge Program Staff

Through this interactive workshop, participants will gain awareness concerning personality types. Together, we will develop effective strategies for approaching people of all types in more challenging situations. Although we will be moving around a little in this workshop, physical intensity is low.

Session materials:

Animal Matrix
Facilitation Guide

Pursuing Leadership Excellence at the University of Idaho – SUB Silver

Mychal Coleman, AVP/Executive Director, Center for Strategic Initiatives and Process Involvement

Mindy Means, Associate Director, Corporate Foundation Relations, Office of Development

Participants of this session will:

•       Differentiate between leadership and management

•       Identify the five practices of exemplary leadership

•       Learn what traits and behaviors distinguish strong leaders

•       Begin to identify own leadership strengths and gaps

•       Understand the identified five leadership competencies - to drive strategy at the University of Idaho

•       Begin thinking about a formalized plan to leverage strengths, address gaps, as well as identifying resources to use in leadership development

Session materials:

Microsoft PowerPoint Presentation

UI Five Competencies

Discussion Notes

Merge, Coordinate, & Simplify: Productivity Tricks for Outlook 2010 – Commons Whitewater

Darren Kearney, Help Desk Services Coordinator, ITS

Have you ever needed to communicate with a large group but did not want to send out a form letter? Conduct sophisticated mail merges that personalize mass communications. Meetings involving people scattered across campus in multiple departments causing you headaches? Manage meetings using make a meeting functionality or reschedule them instantly. Do you remember what so and so had us do for that project 3 years ago? Search through thousands of messages instantly using search folders, conversation tracks, or just using the advanced search features. What is the best way to handle 400 emails a day for the 3 grants we are processing? Setup rules to manage your inbox, clean out unnecessary files, and provide instantaneous feedback. While I am out the next couple weeks can you schedule meeting for my advisees, watch my email, and have everyone proof my article? Coordinate emails by sharing folders, as well as setup delegates within your office. Outlook in conjunction with Exchange is often marginalized as a person’s ‘email’, when in reality the software is both robust and powerful. In this session we will discuss some of the underutilized features available now through the campus Exchange system, as well as go through some demonstrations of the key features. We will try to focus on those functions that you can use now to increase productivity and hopefully provide you with more time to improve your minesweeper scores.

Session materials:

How-to Document (34 page Microsoft Word .docx)

Postsecondary Persistence: Working Together to Bridge the Gap – Commons Aurora

Stacey Smith, CVUB Administrative & Retention Coordinator, College of Education TRiO Projects

Ali Bretthauer, SVUB Project Specialist, College of Education TRiO Projects

Postsecondary enrollment rates have increased substantially, and more low-income, first generation, and non-traditional students are enrolling in college today than ever before. However, underrepresented students continue to graduate at rates lower than traditional students. This workshop is designed to assist faculty and staff in understanding the needs of underrepresented populations and provide them with skills to use in their positions to assist any student in persisting in postsecondary education.

Session materials:

Microsoft PowerPoint Presentation

Developing Your Unit’s Strategic Plan & Vision – Commons Horizon

Ray Gasser, Director, University Housing

Ever want to take your unit from “Good” to “Great”? Not sure how to plan for the future or even what you envision your unit’s future to look like? Join us in this interactive program that will highlight how to develop a strategic plan and the tools to maintain your unit’s direction related to that plan. You will learn how to assess your unit and the various methodologies to begin developing your plan. Next, we will discuss how to integrate that feedback and assessment into your plan and developing measurable and time specific goals. You will receive specific tools to help hold your staff accountable to developing the plan and getting action oriented results. We will also discuss how you work to keep your strategic plan in alignment with the Universities plan. Leadership needs vision and requires a plan, otherwise you simply manage.

Session materials:

Microsoft PowerPoint Presentation

Action Plan Form

Action Plan Progress Update

Work Should be Fun & Life Should be Easy! – Commons Crest

Kay Maurin, Executive Assistant to the President, President’s Office

A fun and interactive workshop that addresses thinking outside the box on issues of improving professional and life skills. We'll talk about challenges, opportunities, and how to make work fun and life easy. The interaction will include problem solving, teamwork, and laughing at our mistakes.

Session materials:

Microsoft PowerPoint Presentation

 10:30 am-11:30 am  Session 2

Inclusive Leadership Through a Feminist Lens: Feminist Leadership Principles – SUB Silver

Heather Shea Gasser, Director, Women’s Center

Lysa Salsbury, Program Coordinator, Women’s Center

As we seek to engage the campus community around topics of leadership, we are continually reminded of models of leadership that are hierarchical, command-control based, and individualistic. This session will explore alternative methods of organization, structure and leadership that incorporate feminist principles of shared decision making, collaboration, and flattened structure.

Session materials:

Microsoft PowerPoint Presentation

Paperless Operations…The ABC’s of Electronic Forms! – Commons Whitewater

Brian Mahoney, Operations Supervisor, Campus Recreation

Clint Payton, IT Systems Coordinator, Student Affairs

Who wouldn’t want to save time, money, and space? Do it all while improving your efficiency, risk management and customer relations. Most organizations have boxes and boxes of waivers, membership forms, receipts and other paper documents taking up valuable space. Attempting to locate specific documents after years of storage can be a daunting task. The answer… GO PAPERLESS! This presentation will focus on the University of Idaho Student Recreation Center’s transition to a paperless operation. Nearly 4 years in the making, this environmentally sustainable system is running smoothly. Electronic waivers, membership forms, accident reports, training checklists for new staff and more will be covered in this informative “how to” presentation.

Session materials:

Microsoft PowerPoint Presentation in Adobe PDF format

HTML- Title, URL, Email & Required fields

Fostering Diversity – Commons Aurora

Theresa Shaffer, Management Assistant, UI Coeur d’Alene – Northern District Extension

The course is designed to provide a deeper understanding of the various models of multicultural perspectives and how diversity affects the world.  Attendees will learn strategies that will encourage an appreciation of other cultures as well as their own.  Attendees will be asked to engage in a process of self-examination on their own cultural issues to better understand how diversity affects everyone and will experience the paradox of human diversity: that we are all the same in different ways.

Session materials:


I’ve Changed My Mind: Why Changing Your Mind is Not Weakness, but Wisdom – Commons Horizon

Kelly Morgan, Resource Center Coordinator, Office of Sponsored Programs

With rapid changes in technology, work-spaces, and professional expectations, workers need to be open to new ideas and ways of thinking or risk being left behind while others succeed. Unfortunately, we live in a society that values “sticking to your guns;” where changing your mind is often viewed as being “spineless.” This brief workshop will present clinical research discussing how and why we change our minds. It will also present the idea that, contrary to conventional opinion, changing your mind is not a sign of weakness. Rather changing your mind can be viewed as exemplifying learning, unlearning, and relearning - three skills critical to success. We will also discuss the difference between changing your mind and compromising your values. We will brainstorm ways to discern values from beliefs and explore methods of changing what you believe (fluid) while maintaining what you value (static). The success of this workshop will be measured by participants’ ability to: 1) Identify belief vs. value in their personal and professional life 2) Recognize and develop a plan to change behavior that supports closed-minded thinking 3) Discover areas professionally where they can begin to learn, unlearn, and relearn in order to be a more valuable employee. Participants will leave with plans for professional improvement that address the three markers for success of the workshop. Participants will have the opportunity to work independently or in groups to develop their plan.

Session materials:

Microsoft PowerPoint Presentation in Adobe PDF format

Handouts in Adobe PDF format

Seriously, Have Some Fun for a Change: How Socratic Critical Thinking & a Sense of Humor Can Improve Work Quality – Commons Crest

Kimi Lucas, Strategic Financial Planning Manager, Budget Office

Studies have shown that people who have fun on the job are more creative, more productive, better decision-makers, and get along better with co-workers. They also have fewer absentee, late, and sick days than people who aren't having fun. Who said that fun and work were mutually exclusive? Is work meant to be stifling and boring? The use of fun and humor in the workplace must be appropriate in nature, when and how it is used. It can encourage people to see the absurdity in our thought processes, perceptions, behaviors. It is also a useful tool that can be used to help us lighten up and not take things so seriously. On the other hand, the Socratic method of critical thinking takes itself very seriously. Critical thinking is a structured method for individual or collective goal-oriented thinking that primarily uses a process of open-ended questioning. It is not the “critical” people often think of as inclined to find fault or judge severely. This workshop will provide insight into how to have more fun in the workplace, increase work quality, and sneaks in an introduction to critical learning skills.


11:45 am – 12:45 pm  "Change Management: All About Culture" - SUB Ballroom

  Lunch with Carol Marlowe, Program Planning Director, University of Idaho Boise

                        Carol's PowerPoint Presentation - "Culture Shift"


Why do 70% of change initiatives fail?  Why is an obviously beneficial change met with such resistance?  Why can’t I get my teenager to develop better study habits?  Anything that deviates from the status quo, be it at the individual, group, or entity level involves change.  And all change requires culture shifting.  When things are moving smoothly, culture can be the rock of stability.  When things are moving poorly and new goals and behaviors are required, culture can be the rock blocking the road.  Whether you are involved in a personal change to improve work/life balance or working to implement a new strategic goal for your job, understanding culture shifting will be a useful tool in your toolbox. 

 1:00pm-2:00pm  Session 3

Skills-building Workshop: The Animal Matrix

(Note this workshop will last 2 full sessions – 1:00pm-3:15pm) – SUB Chief

Niels Damman - Coordinator, Challenge Program & Staff Development, Washington State University

Challenge Program Staff

Through this interactive workshop, participants will gain awareness concerning personality types. Together, we will develop effective strategies for approaching people of all types in more challenging situations. Although we will be moving around a little in this workshop, physical intensity is low.

Session materials:

Animal Matrix
Facilitation Guide

“It Don't Mean A Thing If It Ain't Got That Swing” – SUB Silver

Todd Broadman, Manager, Parking & Transportation Services

This workshop will provide attendees with a more holistic way of looking at work life patterns – and work life within the context of life’s overall “rhythms.”  The emphasis will be on developing a practical perspective as to how the worker-self fits together with the whole-self.  This perspective is intended to foster a greater sense of personal control. Within the larger web-of-life, we will compare and contrast ways of being and ways of doing, and attempt to uncover some underlying patterns. We’ll explore how strongly held values and attitudes guide both on-campus and off-campus interactions, as well as the ways in which we align and identify our “self” to our job titles. Connections to the major management trends of process management and continuous improvement will be made.

Session materials:

Microsoft PowerPoint Presentation in Adobe PDF format

Mobile Me: Low-Cost/No-Cost Tools for Organizing Your Digital Life – Commons Whitewater

Cari Murphy, Project Director, Idaho Training Clearinghouse, Center on Disabilities and Human Development

Shawn Wright, Webmaster/Instructional System Designer, Idaho Training Clearinghouse, Center on Disabilities and Human Development

With the influx of web resources and mobile devices into our lives, the ability to communicate and stay connected anywhere, anytime can become overwhelming. There are online tools that can help, but who isn't short on time, short on funds, and short on the patience needed to decide which tools are worth investing the time needed to access and use? Join us for a review of the top 10 low-cost/no-cost online tools that are useful across both the web and mobile devices. We'll show tools that are used to manage time and schedules; facilitate communication; organize digital resources; create and document processes; listen to and learn from online exchanges; and promote and enhance collaboration. Each attendee will leave with a handout identifying the tool, its uses, the time needed to learn to use it, as well as, web links to each tool.

Session materials:

Presentation - slides handout

Cultural Competency – Commons Aurora

Carmen Suarez, Office of Human Rights, Access and Inclusion

Cultural Competency is a workplace and general skill that allows us to be effective and productive within today’s very diverse settings. It means having the ability to recognize and respond to our similarities and differences and make better decisions based on that understanding. This workshop explores cultural competency and how to add it to our own skill set.

Student Workers: Making it a Valuable Experience for Students – Commons Horizon

Denise Carl, Coordinator, Student Engagement, ASUI Student Engagement

Bruce Mann, Volunteer Center Coordinator, ASUI Center for Volunteerism and Social Action

The ASUI Student Engagement office hires between 8-10 Student Coordinators for the academic year. Our office relies heavily upon student coordinators to orchestrate events that serve anywhere from 550 students to one-on-one peer meetings. In addition to providing an opportunity to learn about this specific example participants will be given the opportunity to share the successes and challenges in their own areas. Participants will learn about “the why” behind the formation of the yearlong program and the cornerstones of the student coordinator program including learning outcomes, student driven trainings and meetings, and StrengthsQuest. Presenters will share several resources with participants.

Business Process Improvement in the Educational Arena – Commons Crest

Gary Alvarado, Manufacturing Specialist, TechHelp, College of Engineering

1. We will present the Business Process Improvement Management tool – Lean Thinking

2. Lean Thinking is:

            a. A philosophy and tools for optimizing your entire enterprise

            b. Continuously eliminate wasteful activities from all processes

            c. Seek out Value Add activity gained from the Voice of the Customer (VOC), Voice of the business (VOB), and the  

              Voice of the Process (VOC).

3. Create velocity through flow

4. Create a culture of continuous improvement.

5. Interactive session whereby each participant will be developing their “Burning Platform”

            a. The Burning Platform is Grasping the Situation, challenge, or issues faced each day.

6. Participants will be introduced to the 8 Identified Wastes within each Business process stream

7. A Good definition of between Value versus Non-Value Add activity.

Session materials:

Microsoft PowerPoint Presentation

 2:15 pm-3:15 pm  Session 4

Ideal Scenes - Intentional Balance – SUB Silver

Skye Anderson, Student Fee Specialist/Faculty Support, Business Center, Idaho Falls Center

Ideal Scenes are a great way to take stock of what is working and what no longer serves you.  With the ever-increasing number of activities people are involved in today we often find ourselves out of balance and overwhelmed.  With a growing number of commitments all contending for our immediate attention, sometimes we buy into the “misbelief” that we must become some sort of supernatural being capable of being in two places at once.  When we’ve reached this point, or even if we are just slightly out of balance, regaining a sense of equilibrium can seem daunting.

Join Skye for an interactive workshop designed to assist you in bringing your life back into balance.  Identify where you are at in each area of your life and where you would like to be.  Begin to move beyond your limiting beliefs and approach balance as something you actively direct rather than something you are victim to.  Renew your passion for life and begin living a life that truly nourishes your soul.

Session materials:

Presentation Workbook - 52 pages

Communicating Across Cultures Across Campus – Commons Aurora

Holly Greenfield, Senior Study Abroad Advisor, International Programs Office

Kate Hellman, Master Teacher, American Language and Culture Program, International Programs Office

Taya Carothers, International Study Abroad Advisor, International Programs Office

In this workshop we will explore how culture plays into international and domestic communication by looking at various communication styles and the population of the University of Idaho and surrounding community. Session participants will assess their communication style(s) and better understand how dynamic intercultural communication can help foster relationship building in the workplace and with students. Learn how to communicate effectively in a variety of situations and how to better engage with diverse students and staff at the University of Idaho.

Session materials:
Microsoft PowerPoint Presentation in Adobe PDF format
D.I.E Framework
DMIS Model

International Professional Development (panel presentation) – Commons Horizon

Colton Oliphant, Study Abroad Advisor, International Programs Office

Ana Burton, Administrative Assistant II & Chair of Staff Affairs, Office of Development - Italy

Denise Carl, Coordinator, Student Engagement – India

Patrick Costello, Faculty in Clinical Law, College of Law – Costa Rica

Kim Cole, Assistant Director, Admissions, Office of Admissions and Campus Visits – Costa Rica

Brenda Helbling, Executive Assistant to the Provost, Office of the Provost & Executive Vice President – Costa Rica

Stephanie Thomas, Student Recruitment Coordinator, College of Graduate Studies – Costa Rica

At the University of Idaho we have several unique professional development opportunities available to us. One of these opportunities is FIDA (Faculty/Staff International Development Award). The FIDA program allows for full-time staff and faculty to experience a short-term study abroad program through USAC (University Study Abroad Consortium). Members of the panel will share insights from the experience including: personal and professional takeaways, motivations and advice for future applicants.

Creating a Visual Road Map with Mind Mapping – Commons Crest

Tracie Lee, Academic Faculty, Department of Business and Economics

Mind mapping is a powerful, visual planning tool for individuals and teams. It helps plan projects, analyze processes, brainstorm solutions, and visually represent large and complex sets of information. In this session, we will discuss examples of mind mapping to achieve personal and professional milestones. Participants will practice the technique using a real-world example. The process of creating a mind map appeals to both analytical/logical and creative thinkers, and can help a team to communicate more effectively, and to increase group cohesion. Participants can immediately apply mind mapping, personally and professionally.

Session materials:

Session Links
Mind Mapping Map

 3:30 pm-4:30 pm  Closing Reception & Speed Networking -
SUB Ballroom

Follow up the days’ events at the Staff Affairs Speed Networking Social with discussions with your fellow colleagues. This social hour will provide you with the opportunity to connect with and build reliable relationships with colleagues across disciplines. Refreshments and a no-host bar will be available.  Proof of age will be required to purchase alcohol at the closing reception, so make sure you bring your ID.

Remember to bring your business cards as prizes will be given to those employees who make the most connections during the Staff Affairs Speed Networking Social!