Advanced Civil Mediation

Breaking Through Impasses: Enhancing Your Settlement Rate and Market Share in Employment, Personal Injury, and Professional Liability Disputes

Instructors: Tracy Allen and Eric Galton

This highly interactive course moves beyond basic mediation theory and technique, and into the realm of how highly experienced mediators from around the country handle the diffucult dcimensions unique to these subject matters. Together the class and instructors will pull back the curtains to demonstrate and dissect the inside of the mediation room from multiple perspectives. Goals of the course include stretching the limits of participlants' abilities, providing confidence to go beyond the norm and creating greater market opportunity through use of traditional and nontraditional strategies and techniques.

What you will learn:

• Managing "its only about money" cases
• Ways to avoid boredom and beef up money negotiations
• Obtaining the professionals' buy in and consent to settle
• Using the client factor in employment disputes
• Developing mediator strategies in negotiation
• Hybrid approaches to mediator proposals
• Developing timing and strategies for making proposals
• Using conditional deals and offers in negotiation
• Managing multiparty complex cases and negotiations

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About the Instructors


Tracy L. Allen, from Detroit, Michigan and Eric Galton, from Austin, Texas have collectively mediated nearly 10,000 cases and have trained over 6000 mediators. Allen and Galton both serve as adjunct professors for Pepperdine School of Law and Lipscomb College and have conducted nearly a dozen advanced trainings for Pepperdine's Straus Institute for Dispute Resolution in Malibu, California and Woodstock, Vermont. Allen is a past president of the International Academy of Attorney Mediators and both Galton and Allen have served on its Board of Directors. Allen recently received the State Bar of Michigan's ADR Section's Distinguished Service Award and Galton's mediation advocacy book won CPR's Best Book Award. The advanced training will be highly practical, technique oriented, and designed to give the experienced mediator new, effective tools to break impasses and increase his/hersettlement rates. The course will focus on the areas of employment, personal injury, and professional liability disputes and analyze both economic and emotional roadblocks to resolution. The course will also provide guidance to make joint sessions more effective and to maximize the use of the private caucus.


Eric R. Galton is a full-time mediator, arbitrator, and lecturer. Galton's book, Mediation: A Texas Practice Guide, received the Center for Public Resources Annual Book Award. His most recent work is Ripples from Peace Lake. Galton is the Fellow of the International Academy of Mediators and the Academy of Attorney-Mediators. He is a member of the Texas State Bar ADR Section and serves on the American Bar Association Dispute Resolution Section, and the Board of Directors for the Texas Association of Mediators. He has practiced law for 26 years, and is currently a partner in the mediation firm Lakeside Mediation and the law firm of Galton, Cunningham & Bourgeois, a purely dispute resolution and mediation firm in Austin, Texas.