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ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-6721
Fax: (208) 885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Pitman Center (SUB)
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Pitman Center (SUB)
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Video Collaboration

To maintain effective video communications, ITS has made changes you should be aware of. ITS, with the assistance of the Provost’s Office, has contracted with a video bridging service for basic video services, free of charge, for academic and administrative use. Departments should contact their local System Administrator for support on these services. For further information regarding these changes, please contact Brian Cox, ITS Director, Customer Technology Support Services at bdcox@uidaho.edu.

There are now four services available when using video conferencing at the University of Idaho. Use the Matrix Table to help assist you pick what video conferencing service works best for you. A summary of each service and links to more detailed information can be found below.

Video Bridging Service

  • Cloud-based video bridging:
    • To leverage this service work with your local system administrator. If you do not have IT staff, Classroom Technology Services (CTS) can provide support this service for a fee. To contact CTS for video services send an e-mail to its-vcs@uidaho.edu or call 208-885-0570.

Non-Moscow Video Conferencing

  • Self Help System:
    • Provides information on courses, meetings, and events for Non-Moscow Video Conferencing. This services is focused on embedded video conferencing systems, desktop presentation sharing, and live lecture.

Classroom Technology Services

  • Movable Video Conferencing:
    • Provides services for movable video carts, compressed video, desktop or presentation sharing, and meetings. This services works well for one on one, small group, and large group video conferencing and are available on the Moscow campus in select buildings. To contact CTS for video services send an e-mail to its-vcs@uidaho.edu or call 208-885-0570 for consultation.

Skype for Business

  • Communication Application:
    • Can be downloaded and installed by UI faculty and staff for free. Skype for Business provides interactive video and audio calls, desktop or presentation sharing, and recording of your conference. Skype for Business works well for one on one, small group, and recording your video conference.

Video Service Matrix

Click on the video service matrix to see a simplified overview of the available video resources and who supports them.