Software Services
| Banner Database Support |
| Service Name |
Banner Database Support
|
|---|---|
| Description |
ITS/MIS provides administrative support for Banner INB, VandalWeb, Banner Workflow, and Argos Reporting, as well as other enterprise applications. This service covers the management of the underlying Oracle databases and application servers that host Banner. It also covers any issues related to Banner printing. This service also addresses any security-related issues involving Banner or the other enterprise databases.
This service should be contacted if you are unable to access any of the one of the following enterprise applications: * Banner INB * VandalWeb * Banner Workflow * Argos Reporting NOTE: Please contact your supervisor for initial establishment of your Banner, Workflow, or Argos account. |
| Eligibility |
ITS provides Banner database support to students, faculty, staff and departments at the University of Idaho.
|
| Cost | There is no fee associated with this service. |
| Self Service Information | ITS does not offer self-service options for this service. |
| Requesting Assistance |
or email requests to dba@uidaho.edu. You will be contacted by a database administrator for details on your request or issue. |
| Policies |
APM, Computer Use Policy
|
| Service Provider |
B. Borchers
Assistant Director of MIS
|
| Service also known as |
Oracle Accounts, Banner Access, Banner Accounts Workflow, ARGOS
|
| Student Computing Services |
| Service Name |
Student Computing Services
|
|---|---|
| Description |
The University of Idaho offers 18 student computing labs located across campus, consisting of 550 workstations and 26 printers. All labs are open during building hours except the two 24 hour labs located in the Administration building.
The student computing labs offer specialized software such as, Matlab, MathCAD, SPSS, ArcGIS, Adobe Creative Suite and other software applications to meet academic needs and are available to all students, faculty and staff at the University of Idaho. A U of I user account is required to login to a student computing labs workstation. A full list and location map of student computing labs can be found here. |
| Eligibility |
The student computing services and labs are available to students, faculty and staff at the University of Idaho.
|
| Cost | Students are charged $56 per semester in student fees for computer lab use. |
| Self Service Information | ITS does not offer self-service options for this service. |
| Requesting Assistance |
Any trouble with computing labs can be addressed to the help desk via email at helpdesk@uidaho.edu. Faculty and staff can request specific software installation for the student computing labs by providing the software license and contacting the Help Desk. |
| Policies |
The University of Idaho Computing Use Policy
|
| Service Provider |
L. Michelson
ITS Student Computing Services Manager
|
| Service also known as |
Student Computing Labs, Student Labs, Labs
|
| VLab |
| Service Name |
VLab
|
|---|---|
| Description |
ITS offers the VLab service, which allows students to run university licensed specialty software such as MathCAD, MatLab, ArcGIS, etc on their own personal computer from anywhere with an internet connection.
The program is run on the University server and is interfaced completely through a web client in the Citrix receiver. Read more about VLab. |
| Eligibility |
ITS provides VLab to all currently-enrolled students, faculty and staff at the University of Idaho.
|
| Cost | Students are charged $56 per semester in student computing lab fees. |
| Self Service Information | ITS does not offer self-service options for this service. |
| Requesting Assistance |
or faculty can request software installation for the VLab by providing the software and license |
| Policies |
University of Idaho Computer Use Policy
|
| Service Provider |
L Michelson
ITS Student Computing Services Manager
|
| Service also known as |
Virtual Computing Lab
|