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Information Technology Services
 

ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 
helpdesk@uidaho.edu

Administration

ITS Administration Offices
Administration Building
Room 140
PO Box 443155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566
mediactr@uidaho.edu

Records Management

Office of Records Management
Student Union Building
Room 53
PO Box 444247
Moscow, ID 83844-4247
phone: (208) 885-2580
records@uidaho.edu

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
PO Box 444256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208
vcoffice@uidaho.edu

Telephone Services

Administration Building 
Room 133
PO Box 443155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539
its-ts-admin@uidaho.edu

Software Services

  •
    Banner Database Support
    Service Name
    Banner Database Support
    Description
    ITS/MIS provides administrative support for Banner INB, VandalWeb, Banner Workflow, and Argos Reporting, as well as other enterprise applications. This service covers the management of the underlying Oracle databases and application servers that host Banner. It also covers any issues related to Banner printing. This service also addresses any security-related issues involving Banner or the other enterprise databases.

    This service should be contacted if you are unable to access any of the one of the following enterprise applications:

    * Banner INB
    * VandalWeb
    * Banner Workflow
    * Argos Reporting

    NOTE: Please contact your supervisor for initial establishment of your Banner, Workflow, or Argos account.
     Eligibility
    ITS provides Banner database support to students, faculty, staff and departments at the University of Idaho.
    Cost There is no fee associated with this service.
    Self Service Information ITS does not offer self-service options for this service.
     Requesting Assistance or email requests to dba@uidaho.edu. You will be contacted by a database administrator for details on your request or issue.
     Policies
    APM, Computer Use Policy
     Service Provider
    B. Borchers
    Assistant Director of MIS
     Service also known as
    Oracle Accounts, Banner Access, Banner Accounts Workflow, ARGOS
  • Student Computing Services
    Service Name
    Student Computing Services
    Description
    The University of Idaho offers 18 student computing labs located across campus, consisting of 550 workstations and 26 printers. All labs are open during building hours except the two 24 hour labs located in the Administration building.

    The student computing labs offer specialized software such as, Matlab, MathCAD, SPSS, ArcGIS, Adobe Creative Suite and other software applications to meet academic needs and are available to all students, faculty and staff at the University of Idaho. A U of I user account is required to login to a student computing labs workstation.

    A full list and location map of student computing labs can be found here.
     Eligibility
    The student computing services and labs are available to students, faculty and staff at the University of Idaho.
    Cost Students are charged $56 per semester in student fees for computer lab use.
    Self Service Information ITS does not offer self-service options for this service.
     Requesting Assistance Any trouble with computing labs can be addressed to the help desk via email at helpdesk@uidaho.edu.

    Faculty and staff can request specific software installation for the student computing labs by providing the software license and contacting the Help Desk.
     Policies
    The University of Idaho Computing Use Policy
     Service Provider
    L. Michelson
    ITS Student Computing Services Manager
     Service also known as
    Student Computing Labs, Student Labs, Labs
  • VLab
    Service Name
    VLab
    Description
    ITS offers the VLab service, which allows students to run university licensed specialty software such as MathCAD, MatLab, ArcGIS, etc on their own personal computer from anywhere with an internet connection.

    The program is run on the University server and is interfaced completely through a web client in the Citrix receiver. Read more about VLab.
     Eligibility
    ITS provides VLab to all currently-enrolled students, faculty and staff at the University of Idaho.
    Cost Students are charged $56 per semester in student computing lab fees.
    Self Service Information ITS does not offer self-service options for this service.
     Requesting Assistance or faculty can request software installation for the VLab by providing the software and license
     Policies
    University of Idaho Computer Use Policy
     Service Provider
    L Michelson
    ITS Student Computing Services Manager
     Service also known as
    Virtual Computing Lab