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Information Technology Services
 

ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 
helpdesk@uidaho.edu

Administration

ITS Administration Offices
Administration Building
Room 140
PO Box 443155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566
mediactr@uidaho.edu

Records Management

Office of Records Management
Student Union Building
Room 53
PO Box 444247
Moscow, ID 83844-4247
phone: (208) 885-2580
records@uidaho.edu

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
PO Box 444256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208
vcoffice@uidaho.edu

Telephone Services

Administration Building 
Room 133
PO Box 443155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539
its-ts-admin@uidaho.edu

Professional Services

  •
    Affiliate Cards
    Service Name
    Affiliate Cards
    Description
    The Vandal Card office produces a variety of cards for individuals indirectly or formerly affiliated with the University, and for community members who would like to utilize certain facilities at the University. These cards include student, faculty, and staff spouse cards, Alumni cards, Student Recreation Center cards, Swim Center cards, and Climbing Wall cards.

    Visit the Vandal Card office in room 124 of the Student Union Building (SUB) to get these cards.
     Eligibility
    Affiliate cards are available to students, faculty, staff, retirees, visitors, affiliates and community members.
    Cost There is no fee associated with this service.
    Self Service Information There is no self-service for this service
     Requesting Assistance or email VCOffice@uidaho.edu if you have questions or require assistance.
     Policies
    Administrative Procedures Manual (APM)
     Service Provider
    T. Quinn
    Manager, Institutional Ecommerce, Vandal Card, and Records Management
     Service also known as
    None
  • Assistive Technology Support
    Service Name
    Assistive Technology Services
    Description
    Assistive Technology Services provides equal and integrated access for individuals with disabilities to a lab environment by working with students to assist in any technology requests.
     Eligibility
    Assistive Technology Services is available to students at the University of Idaho.
    Cost There is no fee associated with this service.
    Self Service Information ITS does not offer self-service options for this service.
     Requesting Assistance or contact the ITS Help Desk at helpdesk@uidaho.edu or call 208-885-4357 to make service request for support regarding ITS-ATECH computers. Requests can also be made through the Disability Support Services Office.
     Policies
    This service does not have any policies.
     Service Provider
    T. English
    IT Services Manager
     Service also known as
    none
  • Billing Services
    Service Name
    ITS Billing Services
    Description
    ITS Billing Services compiles IT service and communication charges for distribution to UI departments and non-UI entities. THe service provides budget review, account maintenance, invoice review and reconciliation and revenu tracking for ITS.
     Eligibility
    ITS provides Billing Services for students, Faculty, Staff, Departments, Contracts, Affiliates and Vendors.
    Cost Overhead costs are distributed to ITS and some other UI departments. ITS service rates are listed with other various ITS service areas.
    Self Service Information Customers may access the billing database, Pinnacle, for budget invoice detail.
     Requesting Assistance or request assistance by contacting ITS by emailing its-bill@uidaho.edu or by calling Brittni Lowe at 885-2497 or Mary George at 885-5222.
     Policies
    This service does not have any associated policies.
     Service Provider
    M. George
    ITS Director Operations
     Service also known as
    none
  • Building/Computing Lab Access
    Service Name
    Building/computing lab access
    Description
    Provides access to all student computer labs and after-hour access to the administration building for employees.
     Eligibility
    ITS provides building and room access outside of normal hours upon request to all current students, faculty, staff and departments.
    Cost There is no fee associated with this service.
    Self Service Information Customers can submit requests for building or room access can be submitted through VandalWeb.
     Requesting Assistance In addition to self-service VandalWeb requests, building and room access can be requested via email or in person.
     Policies
    This service does not have any associated policies.
     Service Provider
    M. Holthaus
    ITS Front Office
     Service also known as
    Building Access, Student Computing Lab Access, Scantror Access, Door Access, Vandal Card Access
  • Equipment Support Services
    Service Name
    Equipment Support Services
    Description
    Repair of electronic equipment such as PC's, laptops, imaging and AV equipment, printers and other technological equipment.
     Eligibility
    ITS provides equipment support services to all students, faculty, staff and departments.
    Cost There is no fee for an evaluation. Actual repair costs consist of price of equipment/materials and a labor rate of $60/hr.
    Self Service Information ITS does not offer self-service options for this service.
     Requesting Assistance or request assistance by calling Equipment Support Services at 208-885-0570.
     Policies
    This service does not have any associated policies.
     Service Provider
    M. Humpherys
    Electronics Specialist
     Service also known as
    Electronic equipment support/maintenance, ITS shop, Electronic Repair.