Professional Services
| Affiliate Cards |
| Service Name |
Affiliate Cards
|
|---|---|
| Description |
The Vandal Card office produces a variety of cards for individuals indirectly or formerly affiliated with the University, and for community members who would like to utilize certain facilities at the University. These cards include student, faculty, and staff spouse cards, Alumni cards, Student Recreation Center cards, Swim Center cards, and Climbing Wall cards.
Visit the Vandal Card office in room 124 of the Student Union Building (SUB) to get these cards. |
| Eligibility |
Affiliate cards are available to students, faculty, staff, retirees, visitors, affiliates and community members.
|
| Cost | There is no fee associated with this service. |
| Self Service Information | There is no self-service for this service |
| Requesting Assistance |
or email VCOffice@uidaho.edu if you have questions or require assistance. |
| Policies |
Administrative Procedures Manual (APM)
|
| Service Provider |
T. Quinn
Manager, Institutional Ecommerce, Vandal Card, and Records Management
|
| Service also known as |
None
|
| Assistive Technology Support |
| Service Name |
Assistive Technology Services
|
|---|---|
| Description |
Assistive Technology Services provides equal and integrated access for individuals with disabilities to a lab environment by working with students to assist in any technology requests.
|
| Eligibility |
Assistive Technology Services is available to students at the University of Idaho.
|
| Cost | There is no fee associated with this service. |
| Self Service Information | ITS does not offer self-service options for this service. |
| Requesting Assistance |
or contact the ITS Help Desk at helpdesk@uidaho.edu or call 208-885-4357 to make service request for support regarding ITS-ATECH computers. Requests can also be made through the Disability Support Services Office. |
| Policies |
This service does not have any policies.
|
| Service Provider |
T. English
IT Services Manager
|
| Service also known as |
none
|
| Billing Services |
| Service Name |
ITS Billing Services
|
|---|---|
| Description |
ITS Billing Services compiles IT service and communication charges for distribution to UI departments and non-UI entities. THe service provides budget review, account maintenance, invoice review and reconciliation and revenu tracking for ITS.
|
| Eligibility |
ITS provides Billing Services for students, Faculty, Staff, Departments, Contracts, Affiliates and Vendors.
|
| Cost | Overhead costs are distributed to ITS and some other UI departments. ITS service rates are listed with other various ITS service areas. |
| Self Service Information | Customers may access the billing database, Pinnacle, for budget invoice detail. |
| Requesting Assistance | or request assistance by contacting ITS by emailing its-bill@uidaho.edu or by calling Brittni Lowe at 885-2497 or Mary George at 885-5222. |
| Policies |
This service does not have any associated policies.
|
| Service Provider |
M. George
ITS Director Operations
|
| Service also known as |
none
|
| Building/Computing Lab Access |
| Service Name |
Building/computing lab access
|
|---|---|
| Description |
Provides access to all student computer labs and after-hour access to the administration building for employees.
|
| Eligibility |
ITS provides building and room access outside of normal hours upon request to all current students, faculty, staff and departments.
|
| Cost | There is no fee associated with this service. |
| Self Service Information | Customers can submit requests for building or room access can be submitted through VandalWeb. |
| Requesting Assistance | In addition to self-service VandalWeb requests, building and room access can be requested via email or in person. |
| Policies |
This service does not have any associated policies.
|
| Service Provider |
M. Holthaus
ITS Front Office
|
| Service also known as |
Building Access, Student Computing Lab Access, Scantror Access, Door Access, Vandal Card Access
|
| Equipment Support Services |
| Service Name |
Equipment Support Services
|
|---|---|
| Description |
Repair of electronic equipment such as PC's, laptops, imaging and AV equipment, printers and other technological equipment.
|
| Eligibility |
ITS provides equipment support services to all students, faculty, staff and departments.
|
| Cost | There is no fee for an evaluation. Actual repair costs consist of price of equipment/materials and a labor rate of $60/hr. |
| Self Service Information | ITS does not offer self-service options for this service. |
| Requesting Assistance | or request assistance by calling Equipment Support Services at 208-885-0570. |
| Policies |
This service does not have any associated policies.
|
| Service Provider |
M. Humpherys
Electronics Specialist
|
| Service also known as |
Electronic equipment support/maintenance, ITS shop, Electronic Repair.
|