ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 
helpdesk@uidaho.edu

Administration

ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566
mediactr@uidaho.edu

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580
records@uidaho.edu

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208
vcoffice@uidaho.edu

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539
its-ts-admin@uidaho.edu

Collaboration and Communication Services

  • Bulk Mailing
    Service Name
    Bulk e-mailing
    Description
    ITS offers two solutions for bulk mailing to large numbers (300+) of recipients. MailChimp is available for both one time and recurring requests. It provides mail tracking information, such as message opens and link clicking. Mailman is available when a group would like to maintain a mailing list with subscription capability, and the ability to moderate outgoing messages.
    Eligibility

    Bulk e-mailing is available to faculty, staff and departments at the University of Idaho.
    Students with bulk mailing requests must go through ASUI.

    Self Service Information After a mailman list is setup by ITS it becomes self-service bulk mailing.
    Requesting Assistance or send a template email, a list of intended recipients, subject line and a desired send date to mailing-request@uidaho.edu
    Related Policies and ITS Standards Some mass mailing may be rejected due to content which is better suited to a different delivery method, such as the daily Register email.
    Procedures and Service Agreements

    Rates There is no fee associated with this service.
    Service Provider B. Kirchmeier 
    ITS Customer Service Manager
    Service also known as Mailman, Listserv, Mass Mailing, MailChimp
  • Shared Drive File Sharing
    Service Name
    Shared Drive File Hosting
    Description
    The S: or shared drive can be used to share a large number of files and data within a group of people. ITS can set up a personalized folder on the S: drive and an access control group, which can be used to control users' access. Shared drive space is a great use for shareable department projects.
    Eligibility
    Shared drive file hosting is available to students, faculty, staff and departments at the University of Idaho.
    Self Service Information Once the folder and access group is created, the owner can grant users access to the folder through the Account Management page
    Requesting Assistance or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128
    Related Policies and ITS Standards
    University of Idaho Computer Use Policy, Acceptable Use of Shared Space
    Procedures and Service Agreements

    Rates There is no fee associated with this service.
    Service Provider
    B. Kirchmeier
    ITS Customer Support Manager
    Service also known as
    Shared Drive, S: drive
  • User Drive File Sharing
    Service Name
    User Drive File Hosting
    Description

    The U: or User drive is your personal drive space on the University of Idaho server.  It provides a secure, regularly backed-up place to store your university data files.  This service is located behind ITS managed firewalls, as well as other network restrictions to verify that only you have access to view your data.

    Eligibility
    U drive file hosting is available to students, faculty, and staff at the University of Idaho.
    Self Service Information Tutorials on how to connect to the U drive can be found in the Self-Help section of the ITS webpage.
    Requesting Assistance or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128
    Related Policies and ITS Standards
    APM 30.12 University of Idaho Computer Use Policy
    Procedures and Service Agreements
    The data is backed up following a schedule. Going back two weeks there are backups available twice a day at noon and 8:00pm. Then going an additional 2 weeks (for a total of 28 days) the 8:00pm snapshots are still available.
    Rates There is no fee associated with this service.
    Service Provider
    B. Kirchmeier
    ITS Customer Support Manager
    Service also known as
    User Drive, U: drive
  • Website Hosting
    Service Name
    Website Hosting
    Description
    ITS offers static content web hosting on a UI shared drive for use in an academic or professional setting. These pages are publicly available, with no password protection. Examples of acceptable use of webspace include departmental projects, organizations, professor or class websites, academic classwork and student websites for a particular class. 
    Eligibility

    ITS provides web hosting for faculty, staff and departments at the University of Idaho as long as the hosting meets an academic purpose.

    Web hosting for students must be requested and sponsored by a staff member.

    Self Service Information Once the webspace is set up, you can follow ITS tutorials on accessing your webspace.

    Requesting Assistance or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128
    Related Policies and ITS Standards
    APM 30.12 - UI Computer Use Policy
    Procedures and Service Agreements
    All webspace requests must be made by a board-appointed faculty or staff member.
    Rates There is no fee associated with this service.
    Service Provider
    B. Kirchmeier
    ITS Customer Service Manager
    Service also known as Webpage Hosting, Webspace, Webpages