ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 
helpdesk@uidaho.edu

Administration

ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566
mediactr@uidaho.edu

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580
records@uidaho.edu

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208
vcoffice@uidaho.edu

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539
its-ts-admin@uidaho.edu

Collaboration and Comm services

  • Bulk Mailing
    Service Name
    Bulk e-mailing
    Description
    ITS offers bulk mailing solutions for a large number (300+) of senders using custom mailman listservs for one time or recurring bulk mailing requests which conventional mail accounts are unable to do. Target recipients can include affiliated U of I faculty or staff, alumni, students or any other non-UI email addresses.
    Eligibility
    Bulk e-mailing is available to students, faculty, staff and departments at the University of Idaho.
    Cost There is no fee associated with this service.
    Self Service Information ITS does not offer self-service options for this service.
    Requesting Assistance or send a template email, a list of intended recipients and a desired send date to helpdesk@uidaho.edu with the subject title "Bulk Mailing"
    Policies This service does not have any policies.
    Service Provider B. Kirchmeier 
    ITS Customer Service Manager
    Service also known as Mailman, Listserv, Mass Mailing
  • Exchange
    Service Name
    Exchange
    Description
    Exchange accounts provide email, calendaring, scheduling and other administrative activities such as contact lists, tasks, etc. for faculty and staff. Microsoft Outlook 2010+ or Entourage for Mac email desktop clients are recommended for access to Exchange accounts. Outlook Web Access also provides a web-based interface for access to your Exchange account.
    • Access to all emails, schedules, appointments, attachments and meeting information using Microsoft Outlook Web Access from any internet browser through the Web App at http://mail.uidaho.edu.
    • 1GB storage space for emails, attachments, folders, calendars, tasks and other items on the Exchange account.
    • Virus scanning for Emails.
    • Secure and safe backup for all emails, schedules, appointments and meeting information on the Exchange server.
    • Delegate access and sharing for mail and calendars.
    • Exchange accounts can also be accessed from mobile devices such as iPhones and Androids.
    • Active SPAM filtering provided by ProofPoint.
    Eligibility
    Exchange services are provided to all faculty, staff and departments at the University of Idaho.
    Cost There is no fee associated with this service. Additional inbox space may be purchased at about $6 per GB per month service charge.
    Self Service Information Information on how to configure clients to work with this service can be found on our self-help site at http://support.uidaho.edu.
    Requesting Assistance or contact us at helpdesk@uidaho.edu.
    Policies Information about the use of the service can be found in the APM.
    Service Provider B. Kirchmeier 
    ITS Customer Service Manager
    Service also known as Email, Office365, Messaging, Electronic Mail, Faculty & Staff Email
  • Shared Drive File Sharing
    Service Name
    Shared Drive File Hosting
    Description
    The S: or shared drive can be used to share a large number of files and data within a group of people. ITS can set up a personalized folder on the S: drive and an access control group, which can be used to control users' access. Shared drive space is a great use for shareable department projects.
     Eligibility
    Shared drive file hosting is available to students, faculty, staff and departments at the University of Idaho.
    Cost There is no fee associated with this service.
    Self Service Information Once the folder and access group is created, the owner can grant users access to the folder through the Account Management page
     Requesting Assistance or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128
     Policies
    University of Idaho Computer Use Policy, Acceptable Use of Shared Space
     Service Provider
    B. Kirchmeier
    ITS Customer Support Manager
     Service also known as
    Shared Drive, S: drive
  • User Drive File Sharing
    Service Name
    User Drive File Hosting
    Description
    The U: or User drive is your personal drive space on the University of Idaho server. The U drive can be accessed anywhere on campus by logging in using your NetID credentials to any University of Idaho machine. U drives can also be accessed off campus using VPN.
     Eligibility
    U drive file hosting is available to students, faculty, staff and departments at the University of Idaho.
    Cost There is no fee associated with this service.
    Self Service Information Tutorials on how to connect to the U drive through VPN can be found on the Support Site at http://support.uidaho.edu.
     Requesting Assistance or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128
     Policies
    University of Idaho Computer Use Policy, Acceptable Use of User Space
     Service Provider
    B. Kirchmeier
    ITS Customer Support Manager
     Service also known as
    User Drive, U: drive
  • Website Hosting
    Service Name
    Website Hosting
    Description
    ITS offers web hosting on the University of Idaho shared drive for use in an academic or professional setting. Examples of acceptable use of webspace include departmental projects, organizations, professional professor websites, academic classwork and student websites for a particular class. All webspace requests must be made by a board-appointed faculty or staff member.
     Eligibility
    ITS provides web hosting for students, faculty, staff and departments at the University of Idaho as long as the hosting meets an academic purpose.
    Cost There is no fee associated with this service.
    Self Service Information Once the webspace is set up, you can follow ITS tutorials on accessing your webspace.
     Requesting Assistance or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128
     Policies
    University of Idaho Computer Use Policy, Appropriate Use of Shared Space
     Service Provider
    B. Kirchmeier
    ITS Customer Service Manager
     Service also known as Webpage Hosting, Webspace