Telephone and Video Services
| Cable Management |
| Service Name |
Cable Management
|
|---|---|
| Description |
Inter/Intra Building Connectivity provides Voice, Wide Area Network (WAN), Metropolitan Area Network (MAN), and Local Area Network (LAN) connectivity via the Copper and Fiber Optic backbone systems to support the UI IT Infrastructure. This service supports a variety of Building Intelligence including Security Systems, Building Automation Systems (BAS), HVAC, elevators, and a variety of other services. These systems connect UI locations on and off the Moscow Campus.
|
| Eligibility |
Cable Management support is available for all students, faculty, staff and departments at the University of Idaho.
|
| Cost | Fee guide will be supplied online. |
| Self Service Information | ITS does not offer self-service options for this service. |
| Requesting Assistance | or submit requests through online form or email at phones@uidaho.edu. |
| Policies |
This service does not have any associated policies.
|
| Service Provider |
D. Thompson
ITS Telecommunication Services
|
| Service also known as |
None
|
| Telecommunication Services |
| Service Name |
Telecommunication Services
|
|---|---|
| Description |
The Telecommunications team will help you establish your telephone requirements, provide a cost estimate, and identify your telecommunications needs including network data access, data port patching, provisioning of dial tone, procuring telephone sets, and all peripheral equipment necessary to support your requirements. This is to include adding telephone features to an existing set, removing features, and move telephone lines or circuits. Install telephone lines or disconnect telephone lines not used.
|
| Eligibility |
Telecommuniation services are available to Students, Faculty, Staff, Departments, Visitors, Contractors, Alumni, Affiliates, Vendors
|
| Cost | Fee guide will be supplied on line. |
| Self Service Information | Self service information can be found at http://www.uidaho.edu/telephone-services/howto |
| Requesting Assistance | or submit requests through online form or email at phones@uidaho.edu |
| Policies |
Administrative Procedures Manual, Faculty Staff Handbook
|
| Service Provider |
Dee Thompson,
ITS telecommunications and video manager
|
| Service also known as |
Telephone services
|
| Telephone Services |
| Service Name |
Telephone Services
|
|---|---|
| Description |
Telephone Services include the Installation and Moves, Adds and Changes of Telecommunication Services. The Telecommunications Specialist will help you establish your telephone requirements, provide a cost estimate, and identify your telecommunications needs including network data access, data port patching, provisioning of dial tone, procuring telephone sets, and all peripheral equipment necessary to support your requirements
|
| Eligibility |
This service is available to all students, faculty, staff and departments.
|
| Cost | For detailed fees, please view services via Pinnacle or call Telephone Services at 208-885-5800. |
| Self Service Information | Telephone Services offers a comprehensive FAQ at http://www.uidaho.edu/telephone-services/howto |
| Requesting Assistance | or request assistance by email at phones@uidaho.edu, online at http://www.uidaho.edu/telephone-services/service-request or by phone at 208-885-5800. |
| Policies |
Associated telecommunication policies can be viewed on the telephone services website.
|
| Service Provider |
Dee Thompson
Telecommunications and Video Manager
|
| Service also known as |
Phones
|
| Video Conferencing - Course Scheduling Request |
| Service Name |
Video Conferencing - Course Request
|
|---|---|
| Description |
Video conferencing allows faculty, staff and students from all over the world to communicate with and learn from each other, while avoiding the high costs and scheduling problems of travel.
Additionally, a group can attend lectures, meetings, and conferences without leaving the office simply by setting-up VTC in one room, where viewers can remotely join the distant events via a full-screen television experience. The following are just a few of the features that the ITS Video Bridge offers: -Share content to show every participant your slides, spreadsheets, or documents. -Provide IP connectivity for lower-cost connections.
-Present enhanced, near high-definition, video quality for all participants.
-Conduct a public forum without renting a hotel ballroom.
-Record live meetings for on-demand viewing.
-Host virtual meetings for town halls, councils, or classes.
|
| Eligibility |
ITS provides video conferencing event support upon request to all current students, faculty, staff and departments.
|
| Cost | There is no charge for credited classes - UI General Education. All non-credit classes will be charged at the meetings and events rates. Please see Video Conferencing Event Request service for more information on non-credit classes, events and meetings. |
| Self Service Information | ITS does not offer any self service for video conferencing. |
| Requesting Assistance |
Submit requests through the online form.
|
| Policies |
View the full VCS Policies and Procedures.
|
| Service Provider |
Dee Thompson
ITS Telecommunications and Video Manager
|
| Service also known as |
None
|
| Video Conference - Event Request |
| Service Name |
Video Conferencing - Event Request
|
|---|---|
| Description |
Video conferencing allows faculty, staff and students from all over the world to communicate with and learn from each other, while avoiding the high costs and scheduling problems of travel.
Additionally, a group can attend lectures, meetings, and conferences without leaving the office simply by setting-up VTC in one room, where viewers can remotely join the distant events via a full-screen television experience. The following are just a few of the features that the ITS Video Bridge offers: -Share content to show every participant your slides, spreadsheets, or documents. -Provide IP connectivity for lower-cost connections.
-Present enhanced, near high-definition, video quality for all participants.
-Conduct a public forum without renting a hotel ballroom.
-Record live meetings for on-demand viewing.
-Host virtual meetings for town halls, councils, or classes.
|
| Eligibility |
ITS provides video conferencing event support upon request to all current students, faculty, staff and departments.
|
| Cost | For meeting and events for UI Departments the charge $25 per hour per site with an additional $12.50 per hour per site for after-hours support. For meeting and events for non-UI Departments the charge $50 per hour per site with an additional $50 per hour per site for after-hours support. On-site equipment support – Moscow campus only (1/2 hour minimum) is $42 per hour. |
| Self Service Information | ITS does not offer any self service for video conferencing. |
| Requesting Assistance | Submit requests through the online form. |
| Policies |
View the full VCS Policies and Procedures.
|
| Service Provider |
Dee Thompson
ITS Telecommunications and Video Manager
|
| Service also known as |
None
|