Collaboration and Comm services
| Bulk Mailing |
| Service Name |
Bulk e-mailing
|
|---|---|
| Description |
ITS offers bulk mailing solutions for a large number (300+) of senders using custom mailman listservs for one time or recurring bulk mailing requests which conventional mail accounts are unable to do. Target recipients can include affiliated U of I faculty or staff, alumni, students or any other non-UI email addresses.
|
| Eligibility |
Bulk e-mailing is available to students, faculty, staff and departments at the University of Idaho.
|
| Cost | There is no fee associated with this service. |
| Self Service Information | ITS does not offer self-service options for this service. |
| Requesting Assistance |
or send a template email, a list of intended recipients and a desired send date to helpdesk@uidaho.edu with the subject title "Bulk Mailing" |
| Policies | This service does not have any policies. |
| Service Provider | B. Kirchmeier ITS Customer Service Manager
|
| Service also known as | Mailman, Listserv, Mass Mailing |
| Exchange |
| Service Name |
Exchange
|
|---|---|
| Description |
Exchange accounts provide email, calendaring, scheduling and other administrative activities such as contact lists, tasks, etc. for faculty and staff. Microsoft Outlook 2010+ or Entourage for Mac email desktop clients are recommended for access to Exchange accounts. Outlook Web Access also provides a web-based interface for access to your Exchange account.
|
| Eligibility |
Exchange services are provided to all faculty, staff and departments at the University of Idaho.
|
| Cost | There is no fee associated with this service. Additional inbox space may be purchased at about $6 per GB per month service charge. |
| Self Service Information | Information on how to configure clients to work with this service can be found on our self-help site at http://support.uidaho.edu. |
| Requesting Assistance |
or contact us at helpdesk@uidaho.edu. |
| Policies | Information about the use of the service can be found in the APM. |
| Service Provider | B. Kirchmeier ITS Customer Service Manager
|
| Service also known as | Email, Office365, Messaging, Electronic Mail, Faculty & Staff Email |
| Service Name |
Shared Drive File Hosting
|
|---|---|
| Description |
The S: or shared drive can be used to share a large number of files and data within a group of people. ITS can set up a personalized folder on the S: drive and an access control group, which can be used to control users' access. Shared drive space is a great use for shareable department projects.
|
| Eligibility |
Shared drive file hosting is available to students, faculty, staff and departments at the University of Idaho.
|
| Cost | There is no fee associated with this service. |
| Self Service Information | Once the folder and access group is created, the owner can grant users access to the folder through the Account Management page |
| Requesting Assistance |
or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128 |
| Policies |
University of Idaho Computer Use Policy, Acceptable Use of Shared Space
|
| Service Provider |
B. Kirchmeier
ITS Customer Support Manager
|
| Service also known as |
Shared Drive, S: drive
|
| User Drive File Sharing |
| Service Name |
User Drive File Hosting
|
|---|---|
| Description |
The U: or User drive is your personal drive space on the University of Idaho server. The U drive can be accessed anywhere on campus by logging in using your NetID credentials to any University of Idaho machine. U drives can also be accessed off campus using VPN.
|
| Eligibility |
U drive file hosting is available to students, faculty, staff and departments at the University of Idaho.
|
| Cost | There is no fee associated with this service. |
| Self Service Information | Tutorials on how to connect to the U drive through VPN can be found on the Support Site at http://support.uidaho.edu. |
| Requesting Assistance |
or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128 |
| Policies |
University of Idaho Computer Use Policy, Acceptable Use of User Space
|
| Service Provider |
B. Kirchmeier
ITS Customer Support Manager
|
| Service also known as |
User Drive, U: drive
|
| Website Hosting |
| Service Name |
Website Hosting
|
|---|---|
| Description |
ITS offers web hosting on the University of Idaho shared drive for use in an academic or professional setting. Examples of acceptable use of webspace include departmental projects, organizations, professional professor websites, academic classwork and student websites for a particular class. All webspace requests must be made by a board-appointed faculty or staff member.
|
| Eligibility |
ITS provides web hosting for students, faculty, staff and departments at the University of Idaho as long as the hosting meets an academic purpose.
|
| Cost | There is no fee associated with this service. |
| Self Service Information | Once the webspace is set up, you can follow ITS tutorials on accessing your webspace. |
| Requesting Assistance |
or contact the ITS Help Desk by phone at 208-885-4357, by email at helpdesk@uidaho.edu or in person in TLC room 128 |
| Policies |
University of Idaho Computer Use Policy, Appropriate Use of Shared Space
|
| Service Provider |
B. Kirchmeier
ITS Customer Service Manager
|
| Service also known as | Webpage Hosting, Webspace |