ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP)


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Using Lync in Outlook Web App

This tutorial applies to the following operating system(s):

Windows        Macintosh


Learn about the lightweight version of the Microsoft Lync client built into the Outlook Web App version of the Office 365 email system. This tutorial will guide you through basic use of the owa client, which lacks most of the advanced features of the desktop client, but allows easy Instant Messaging communication if installing the desktop version is not an option.

Step 1

Log in to your Office 365 email account, at if you are a faculty or staff member, if you are a student or if you are a alumni/retiree, using you full email address and password.

Step 2

Once logged in to OWA, click the people tab at the top of the window. This will take you to a list of your email and lync contacts. The Lync system is built into OWA, you from this contact window you can see the Lync presence status of your contacts.

A contact with a green bar next to their name is at their computer and available to instant messages. A contact with a yellow bar is away from their computer and may not be able to respond. A contact with a red bar is online but is unavailable (such as being in a meeting or busy). Finally, a grey bar means the contact is offline and you can not send them instant messages.

Step 3

If you need to add additional contacts, you can do so by searching for your contact's name in the search field at the top of the window. Simply type in the name of your contact and hit the enter key.

The screen will change and your contact's card should pop up. If it does not, you can force OWA to search the entire UI directory bu checking the directory radio button on the side of the page.

To add the contact to your list, click on their card and then click the add user  button to add the contact. You can add their either to your full email contacts or as a Lync contact.

Step 4

To initiate a conversation, select your contact from the contacts list in OWA and click the start instant message conversation icon in the main content panel. This will open a new window containing your chat session. From here, you can use the chat interface in exactly the same manner as the desktop client to do basic instant messaging.

To end a instant messaging session, simply close the window by hitting the red "X" - the session will be terminated immediately.