ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP)


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Self-Help: Skype for Business Basics

Skype for Business Basics

This tutorial applies to the following operating system(s):

Windows        Macintosh


After completion, you will have a knowledge of basic Skype for Business functionality.

Learn about the basic functionality of the Microsoft Skype for Business desktop client. This includes signing on to Skype for Business, finding and adding contacts, organizing your contact lists, and starting an instant messaging session.

Skype for Business Basics screenshot 1

Opening Skype for Business

On a Windows machine, you can find the Skype for Business client by searching for it on the Start Screen (Windows 8) or from the start menu (Windows 7) and clicking the icon to launch the program.

On a Macintosh, Skype for Business is still called Lync, and it can be found by searching for it in the spotlight at the top-right of the desktop. Alternatively, the Lync client may be on your Mac dock.

Skype for Business Basics screenshot 2

Signing In

Sign into Skype for Business by entering your full email address into the Sign-in Address field and enter your NetID password into the Password field.

Skype for Business Basics screenshot 3

Adding Contacts

To begin using Skype for Business, you must first add contacts. Just like your email account, Skype for Business is connected to the Global Address List, which contains the emails for all employees at the University of Idaho. This allows you to easily search and add contacts at the U of I.

To add a contact, simply begin typing their name or email address in the field titled Find Someone. As you type, Skype for Business will attempt to match your entry with a contact. To add the contact, double-click on their contact card or right-click and select Add to Contact Lists.

Additionally, you can add entire distribution groups instead of individual contacts.

Skype for Business Basics screenshot 4


After you add a contact, it will appear under the Groups view. You can organize your contacts into various groups, such as a "co-workers" group, a "supervisor" group, etc.

To create a new group, right-click on an existing group and select Create New Group. You will be prompted for a name and the new group will be created. You can then drag your contacts into this group.

You can also rename an existing group by right-clicking on it and selecting Rename Group and typing in a new name. If you find that you no longer need a group, right-click on it and select Delete Group to delete it.

Skype for Business Basics screenshot 5


To start an instant messaging session with a contact, simply double-click their contact card in your contacts view or right-click on the contact card and select Send an IM. This will bring up a new mini-screen where you can send instant messages to each other.

Type your message into the text box near the bottom of the new window and hit the enter key to send the message. When your contact replies, the Skype for Business icon will flash yellow in your taskbar, notifying you of a new message.