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ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-6721
Fax: (208) 885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Pitman Center (SUB)
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Pitman Center (SUB)
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Self-Help: Skype for Business Advanced Features

Skype for Business Advanced

This tutorial applies to the following operating system(s):

Windows        Macintosh


Learn about more advanced features of the Microsoft Skype for Business desktop client. This tutorial assumes you have installed Skype for Business, logged in and have a good understanding of Skype for Business's basic functionality.

Sending Attachments

Attachments can be sent to any Skype for Business contact that is online directly from the chat window. In the chat window, click the Present icon. This will bring up a pop-up window. From this window, click on Add Attachments. This will bring up the file manager, from which you can select the file you wish to attach. The file will show up in the chat window and will transfer as soon as the other user accepts the file.

While Skype for Business does not have a theoretical file attachment limit size, ITS strongly recommends keeping attachment sizes below 25 megabytes. Attachments greater than this size can cause Skype for Business to behave in unintended ways.

Finally, due to security reasons, Skype for Business is unable to transfer any potentially self-executing files or source code files. This means files such as .exe, .mbd, /php and .vbs, among others, will not transfer. View a full list of blocked file types here.

Voice and Video Chat

Skype for Business can be used to initiate voice and video calls using Voice over IP (VOIP). To use this feature, you and your contact must have a usable microphone, and webcam (for video calls).

To initiate a Skype for Business voice call, press the phone  icon while in a conversation or right-click the contact card in your contacts view and click Call. Then, select Skype Call.

To initiate a Skype for Business video call, press the camcorder  icon while in a conversation or right-click the contact card in your contacts view and click Call. Then, select Skype Call.

Using the Virtual Whiteboard

The Virtual Whiteboard in Skype for Business is a handy tool for demonstrations requiring the use of free hand drawing. This can be great for drawing flow charts, mathematical equations and quick sketches. While in a Skype for Business IM conversation, bring up the virtual whiteboard by clicking the present  icon, then select More…, and Whiteboard. If you have a drawing tablet, the whiteboard is should be compatible. When you are finished, you can close the whiteboard by clicking the Stop Presenting button.

Sharing Monitors & Programs

Want instant feedback and results on a project you are looking at on your computer? Use Skype for Business's built-in screen-sharing or program sharing ability to display what you are seeing to your Skype for Business contact(s).

To share your screen, from the conversation window click the present  icon and then select Present Desktop. You can also present a specific program only, or a PowerPoint Presentation. If you have a dual-monitor setup, you can choose to select all monitors, the primary monitor only, or the secondary monitor.

You can even let people take over control of your screen by clicking the give control  button at the top of the shared screen and select the contact you wish to give control to. This will not take control away from you - simply allow your contact to control at the same time.

If at any point you want to revoke control rights, you can do so under the give control button and click take back control. Alternatively, hit the Ctrl + Alt + Space buttons together to revoke all control back to you. To stop sharing your screen or program, simply hit the stop presenting button at the top right of the shared screen.

Group Conversations

Skype for Business has the ability to host group conversations with up to 250 contacts at a single time. This applies to instant messaging conversations, voice and video conversations as well as collaboration tools such as the Whiteboard and program sharing feature.

To initiate a group conversation and invite additional users from an already-opened conversation, simply click the Participants button and then the Invite More People button. This will bring up a search window where you can search for and add users to your conversation.

You can also initiate a new group conversation from the main Skype for Business window by selecting multiple users (hold down the control or command button on Mac while left-clicking the contact cards). Once the users are selected, right click and select send IM Call or Start a Video Call options to initiate a group session.