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ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-6721
Fax: (208) 885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Pitman Center (SUB)
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Pitman Center (SUB)
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Self Help: Managing your U Drive Quota

Managing your U Drive Quota

This tutorial applies to the following operating system(s):

 Windows        Macintosh


After completion, you will be able to reduce and keep your U drive quota down.

Each student, faculty and staff at the University of Idaho gets several gigabytes of quota on their User drive. If you find yourself up against the drive quota and unable to save, you can take the following steps to give yourself some file-breathing room.

Check your usage quota:

You can quickly and easily check your data quota if you are logged in to a lab computer running windows by running the Account Information tool. To run the tool, open the start menu and start typing in account information. The account information tool will pop up – click on the tool to launch it. Clicking the calculate disk usage button will run the disk space calculation tool and tell you how much data you are using.

Empty your Recycle Bin/Trash & delete unused files:

If you are finding yourself up against the drive quota, you will discover that not only can you not save new files or move existing files – you won’t even be able to delete files! Why? Because deleting a file doesn’t mean it’s gone – it just means Windows (or OS X) has moved the file to the recycle bin. Files in the recycle bin are still stored on your U drive and still count against your quota.

If you have files in the recycle bin, emptying it regularly will free up drive space quota for you to use.

Delete files directly – bypass the recycle bin:

If you are over your quota but your recycle bin is already empty, you will be unable to move files to the recycle bin to delete them. Instead, you can delete files directly by left-clicking on a file and then holding the shift key while clicking the delete item from the menu. This will automatically delete the file off the U drive without putting it in the recycle bin, instantly freeing up the space.

Unfortunately, there is no similar function on a Mac.

Open large files instead of saving them:

If you routinely download a large number of files (or files that are large by nature) you can save disk space by opening the file instead of saving it. This option is presented to you every time you download a file – if you choose to open the file, it will be downloaded but stored in temporary memory. You can view the file but it is removed when you close it.

Saving a file, however, is the traditional download method. This save a copy of the file locally (on your U drive). While giving you the freedom to go back and open the file at a later time without having to re-download it, this takes up disk space.

Request more disk space:

If you are constantly running up against the disk quota, you can request to have this quota increased. Students can get this quota increase for free if it is for academic use and faculty/staff can increase the quota for a nominal price.

You can request more disk space by emailing the help desk at helpdesk@uidaho.edu.