ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP)


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Self-Help: Accounts and Passwords

Your account with the University of Idaho is called your UI NetID and is the primary form of authentication to UI services. As technology changes and the University of Idaho progresses, your NetID will be the constant factor in your relationship with Information Technology Services.

Your NetID assigned to you by ITS when you enroll as a student or gain employment with the University of Idaho. Your NetID account gives access to university resources such as BbLearn, Email, VandalWeb, AirVandalGold wifi and others.

For staff members: The NetID consists of a combination of your first and last name, usually first letter of first name, full last name, or full first name, first letter of last name. For example, jvandal or joev.

For students: The NetID consists of the first four letters of your last name and last four numbers of your V-Number. For example, vand1234.

Your account can be managed through the ITS Account Management page at For further information on account functions, see the tutorials below, or contact the ITS Help Desk at (208) 885-4357 or

Account Management Self-Help Tutorials

New Student Account Setup This tutorial will assist new students at the University of Idaho in setting up their NetID password. New students are also encouraged to review the New Student ITS orientation page.
Setting up your Security Profile This tutorial will walk you through setting up your Security Profile, which you can use to reset your NetID password remotely.
Reset your forgotten NetID password This tutorial will assist you in resetting your NetID password over the web using the Security Profile. Please note that you must have set up your security password to reset your password over the web.
Change your expired/expiring NetID password If your NetID password has expired or is set to expire, but you remember it, you can follow this tutorial to log in to the Account Management page and set a new NetID password.