ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP)


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

POP Protocol

The capability to POP email from an employee's account has been disabled. This restriction, based on industry best practices and supported by Risk Management and the Office of the General Counsel, will help UI comply with data ownership, records management, copyright compliance, and federal and state laws regarding public information access and sensitive data.

Why is this restriction in place?

  • The University must comply with a number of data and records management regulations which directly affect email and how email correspondence is managed. These regulations include federal and state laws regarding public information requests; creating and disposing of student records affecting course completion; securing research materials and much more. Many of these requirements can be found in the University's Administrative Procedures Manual (APM) published at
  • Individual departments may have specific documentation related to student, research/or and personnel records management along with other regulation requirements directly affecting that department or grant program.
  • The University may limit its liability concerning copyright and law enforcement requirements by enforcing records management policies directly for our email system. This includes how correspondence is received, archived, and deleted.
  • Research activities may be limited by "Export Control" policies which require email to only be maintained in data centers within the United States.

Is there an exception process?

Yes - if you are not directly affiliated with the University, or work for a partner higher education institute, please contact the ITS Help Desk by email to learn more about the exception process.