This is your university

ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 
helpdesk@uidaho.edu

Administration

ITS Administration Offices
Administration Building
Room 140
PO Box 443155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566
mediactr@uidaho.edu

Records Management

Office of Records Management
Student Union Building
Room 53
PO Box 444247
Moscow, ID 83844-4247
phone: (208) 885-2580
records@uidaho.edu

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
PO Box 444256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208
vcoffice@uidaho.edu

Telephone Services

Administration Building 
Room 133
PO Box 443155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539
its-ts-admin@uidaho.edu

Frequently Asked Questions

  • Can I access my email through a web browser?
    Yes. If you are traveling or simply do not with to use an email client such as Microsoft Outlook 2013 or Mail.app, you can access the Outlook Web App by navigating to https://owa.uidaho.edu. Logging in to this site will take you to a web-version email client.
  • Can I POP my Email?
    No. In order to be compliant with FERPA and other guidelines set forth by the University of Idaho, ITS does not allow a POP3-configuration setup. 
  • Help! I need assistance in setting up my email in my mail client!
    We have detailed instructions on setting up your Office 365 faculty/staff email for the most popular email clients such as Outlook, Mail.app, Android and iOS devices.
  • What clients are supported by Office 365?
    Supported clients: 
    -Outlook 2007
    -Outlook 2010
    -Outlook 2013
    -Outlook 2011 for mac
    -Mail.app
    -Android/iOS default mail clients

    Unsupported clients:
    -Outlook 2003
    -Mozilla Thunderbird
    -Eudora/Eudora OSE
    -Pegasus Mail
    -Opera
    -Pine/Alpine
  • What is my email quota?
    All Office 365 accounts have an email quota of 25gb.
  • Will junk/spam email reporting change with Office 365?
    Yes! Office 365 included its own e-mail security service called the Microsoft Forefront Online Protection for Exchange (FOPE). Because of this hosted solution, it will no longer be required to send in spam messages. Instead, simply moving the folders into the Junk email folder will let the system know such messages may or may not be spam. As more people mark spam messages as such, FOPE will learn to block the messages outright.

    If you are an Outlook user, you can speed this process up by installing the Microsoft Junk Email Reporting tools and reporting the emails directly. You can find the small plug-in for Outlook on our Software Download page.
  • Will my email address or password change?
    No. Your email address and password will remain the same.