This is your university

ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 
helpdesk@uidaho.edu

Administration

ITS Administration Offices
Administration Building
Room 140
PO Box 443155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566
mediactr@uidaho.edu

Records Management

Office of Records Management
Student Union Building
Room 53
PO Box 444247
Moscow, ID 83844-4247
phone: (208) 885-2580
records@uidaho.edu

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
PO Box 444256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208
vcoffice@uidaho.edu

Telephone Services

Administration Building 
Room 133
PO Box 443155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539
its-ts-admin@uidaho.edu

Office365 Migration

University of Idaho

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Important things to remember during the migration:

- Your email address will remain the same.
- When prompted to enter your username always use your full email address (ex. jvandal@uidaho.edu).
- Your email quota will be increased to 25GB.
- Your email password will not change.


What to expect after your account is migrated:

Outlook users: Upon opening Outlook, you will be greeted with a message that changes have been made to your account and you need to restart Outlook. Click OK and restart Outlook. The program will ask you for your full email address and password - enter both and your mailbox will be reconnected.
Please note: Outlook 2003 users will need to upgrade as 2003 is not supported by Office 365. You can find support documentation for Outlook users on our Office 365 documentation page.

Mail.App users:
 You will need to remove and re-add your old account profile using full Exchange functionality. View our tutorial for mail.app users.

iOS users:
 You will need to modify the server settings to point to mail.outlook.com. View our tutorial for iOS users.

Android users:
You will need to completely remove and re-add your corporate/activesync account. View our tutorial for Android users.

Entourage users: Entourage is no longer supports under Office 365. You will need to upgrade to either Outlook 2011 for Mac or Mail.App

Quick FAQ's:

When will my account be migrated?

Your account will be migrated with the rest of your department. You can find your department move date on the migration timeline page.

Will I lose any data in the migration?

No. ITS has built in redundancy systems to ensure no data is lost.

Do you have documentation to assist me in this migration?

Yes. You can visit our support documentation page and download PDF versions of our support documents to assist you in the move. You can also view more frequently asked question on our dedicated FAQ page.

I have questions about the migration - who do I talk to?

If you have any question about the migration, talk to us either by email at helpdesk@uidaho.edu, by phone at 208-885-4357 or in person at our main office in the TLC room 128.