ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP)


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Self-Help: Finding your MAC Address

Finding your MAC Address

This tutorial applies to the following operating system(s):

(Click for device-specific instructions)

Windows        Macintosh       Apple iOS        Android


This tutorial will walk you through how to locate your device’s MAC address. Every device has a unique identifier for its network adapters. This id is called the media access control address, or MAC address.  This 12 digit code is made up of letters and numbers, and is usually separated by colons, periods or dashes. A MAC address can be used to identify your device and register it for University network access.
To find this address, follow the correct instructions for your device type.


Step 1

For Windows, open the start menu and type, cmd. Click on cmd to open it in a new window.

Step 2

Enter ipconfig /all into the window and press enter.

Step 3

Scroll up and find the correct header based on your connection type.

Wired connections will be called an Ethernet Adapter. Wireless connections will be called a Wireless LAN Adapter.

Step 4

Then, you should see your MAC address listed under Physical Address.


Step 1

In OSX, click on the Apple icon in the top right.

Open System Preferences, and select, Network Preferences.

Step 2

Select the connection type from the left. For wireless, select Wi-Fi or Airport. For wired connections, select Ethernet.

Step 3

Click on Advanced in the lower right corner.

Step 4

Select the Hardware tab and the MAC address will be listed here.

Apple iOS

Step 1

For iOS devices, open Settings.

Step 2

Open the General menu.

Step 3

Select About, scroll down to Wi-Fi Address. Your device’s MAC address is listed here.


Step 1

For Android devices, note that these instructions may vary between Android versions and manufacturers.

Open the Settings menu.

Step 2

Scroll down and select, About Phone/Tablet.

Step 3

Open Status, and find the Wi-Fi MAC address field.

If you have any questions or need further assistance, please contact the ITS Help Desk at, (208) 885-HELP (4357), or in person at TLC 128 on the Moscow campus.