ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 
helpdesk@uidaho.edu

Administration

ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208)885-6721
Fax: (208)885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566
mediactr@uidaho.edu

Records Management

Office of Records Management
Student Union Building
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580
records@uidaho.edu

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Student Union Building
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208
vcoffice@uidaho.edu

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539
its-ts-admin@uidaho.edu

Email Headers

E-mail Headers

This tutorial applies to the following operating system(s):

Windows        Macintosh

Overview:

After completion, you will have full email headers to a message

Often times when you report a spam, phishing or incorrectly-identified-as-spam message (false positive), ITS will ask you to provide full email headers, which contain technical data about the email message in question. Below, you will find way to obtain these full email headers in Outlook, Mail.App and Thunderbird.




Email Headers in Outlook

With Outlook (either 2010/2013 for Windows or 2011 for Mac) open, find the message you wish to obtain the full email headers for in your Inbox and double-click the message to open it in a separate message window

In the new message window that comes up, click the file tab, then click the properties button to open the message properties window.

In the new windows, you will find the full email headers at the bottom, under the label Internet Headers. You can drag-select (or click into the headers box and press the keyboard shortcut ctrl + a) and copy-paste these headers into another message to ITS.