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ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-6721
Fax: (208) 885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Pitman Center (SUB)
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Pitman Center (SUB)
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Self Help: Mounting U and S Drives

Mounting U & S drives

This tutorial applies to the following operating system(s):

(Click for device-specific instructions)

Windows        Macintosh


After completion, you will be able to remotely connect to your U and S drives.

This tutorial will walk you through explaining what U and S drives are and mounting them on a Windows-based system and an OSX-based system. The steps to map your drives are the same for both on campus and off campus machines with one exception – machines off campus must be connected to VPN before mounting and using the drives.

Mounting Drives on Windows:

One of the best things about the networked (U and S) drives is they can be mapped (or mounted) to any computer both on and off the U of I network. Networked drives have the following file paths:

  • Shared space: \\files.uidaho.edu\shared\
  • User directory: \\users.uidaho.edu\users\

Step 1

To mount the User and Shared drive, be sure your machine is connected to the VPN if off campus, and  download the quickConnect tool directly.

Once the tool is downloaded, run it, entering your myUIdaho username and password when prompted, to mount the drives automatically.

Once the drives are mounted you can access your data by opening your Windows Explorer and finding them under the drives tab.

Mounting Drives on OSX:

Step 1

Select Go in the menu bar and click on Connect to Server…

In the Server Address field type in which server you’d like to connect to:

  • Shared space: smb://files.uidaho.edu/shared/
  • User directory: smb://users.uidaho.edu/users/
  • Academic website: smb://files.uidaho.edu/shared/webpages/

Note: if the U: drive appears to be blank when using the User directory server address above, then extend the server address with the first letter of your NetID, followed by your full NetID username, separated by slashes. For example, with Joe Vandal's NetID of "jvandal", the User directory address would be...


Step 2

If you would like to save the server address for future connections, click on the + icon to add the address to your Favorite Servers. Once you are ready to connect, press the connect button.


Step 3

A dialogue box should prompt you for your University credentials.

In the Name field, highlight your OS X username and delete it; enter your University username. Enter your University password in the Password field.

If you do not want to be prompted for your credentials again, select Remember this password in my Keychain, which will store your password for future use.

You are now connected and can re-connect to the shared drive or user drive in a similar manner.