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ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-6721
Fax: (208) 885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Pitman Center (SUB)
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Pitman Center (SUB)
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

Self Help: Setting up an Alumni Account

Setting Up an Alumni Account

This tutorial applies to the following operating system(s):

Windows        Macintosh


This tutorial will demonstrate how to migrate your student email to an alumni account. For graduates, UI email accounts expires one year after you leave the university. Other accounts expire after you are no longer eligible to enroll in courses. ITS provides a convenient way for you to save your emails, contacts, and continue using VandalMail by migrating to an Alumni account.

Step 1

Navigate to https://help.uidaho.edu/ and log in using your NetID.

You must have a Security Profile set up before you can migrate your account. For information on creating a Security Profile, see our tutorial.

Step 2

From the menu on the left select Alumni/Retirees and click Migrate to Office 365

If your account is eligible for migration, it will be listed on this page. If your account is not listed, please contact the ITS Help Desk.

Step 3

Check the box next to your account and click Migrate Account. This process cannot be undone. When you are ready, press Migrate Account again to begin the process.

Wait for the progress bar to show that the migration has finished. This process is usually 15 minutes, but can take longer depending on mailbox size.

Step 4

Once the process has finished, go back to the Alumni/Retirees tab and select Change Office 365 Password. Check the box next to your account and enter a password that meets new password guidelines.

Be sure to confirm the password in the second box and then click Set New Password.

Alumni passwords expire periodically, but you can change your password at any time by returning to Account Management.

Step 5

Your VandalMail account has been updated to a new @alumni.uidaho.edu account. Any emails sent to your @vandals account will be automatically delivered to your new Alumni inbox.

To log in to your Alumni account, navigate to https://alumni.uidaho.edu/. After bookmarking this page, click Continue to Email Logon.

Make sure to use your full alumni email address, including @alumni.uidaho.edu, when logging in. You should now be logged into your Alumni email account.