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ITS Locations

Help Desk

Teaching Learning Center Room 128
Monday-Friday, 8am-5pm
Phone: (208) 885-4357 (HELP) 


ITS Administration Offices
Administration Building
Room 140
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-6721
Fax: (208) 885-7539

Media Center

Teaching Learning Center 131 
Phone: (208) 885-6411
Fax: (208) 885-0566

Records Management

Office of Records Management
Pitman Center (SUB)
Room 53
875 Perimeter Drive MS 4247
Moscow, ID 83844-4247
phone: (208) 885-2580

Current Hours of Operation
Mon: 7:30-4:30pm
Tue: 7:30-11:30am
Wed: 7:30-11:30am
Thur: 7:30-11:30am

Vandal Cards

Pitman Center (SUB)
Room 124
875 Perimeter Drive MS 4256
Moscow, ID 83844-4256
Phone: (208) 885-7522
Fax: (208) 885-9208

Telephone Services

Administration Building 
Room 133
875 Perimeter Drive MS 3155
Moscow, ID 83844-3155
Phone: (208) 885-5800
Fax: (208) 885-7539

E-mail Phishing

  • Will Information Technology Services ever ask for a password?
    No! You will never be asked to provide private information by e-mail including any of your account passwords.
  • What is Phishing?
    Phishing is a social engineering attempt to obtain personal information such as credit cards, bank accounts, usernames and passwords by masquerading as a user or entity you trust. This is typically performed through an email or instant message requesting you to enter this information in a reply or on a website.
  • What does a Phishing message look like?
    The latest attacks may come either a UI or non-UI address and link to an online form hosted on Google Spreadsheets, MS Office Online, or a number of other sites. They may even include official UI logos to make the message more realistic.
  • I received a phishing message - how can I report it?
    Please report any phishing messages with complete message headers to abuse@uidaho.edu or the ITS Help Desk. You can find instructions on finding full email headers on our self-help tutorial page.
  • How do I know a message from the Help Desk is legitimate?
    The ITS Help Desk would never ask you to put sensitive information into an email as it is an insecure transport mechanism. If in doubt, call the Help Desk at 885-HELP(4357). No major system change would be implemented without prior notification.
  • I fear my account has been comprimised or my password is not secure enough. How do I change my password?
    You can change your password either over the phone or in person at the ITS Help Desk, or follow our online password reset tutorial. If you suspect your account has been compromised or used by another user, report this to security@uidaho.edu or the Help Desk and change your passwords immediately.